Daniel Ayala-Duenas

Horrible experience I was forced to purchase products I didn’t want and was told they were mandatory due to already being equipped on the vehicle which was a lie and I told the salesperson, finance person didn’t want and was told they were mandatory due to already being equipped on the vehicle which was a lie and I told the salesperson, finance person and a sales manager I didn’t want them and it wasn’t till after all signings and I printed my copy of the contract at home did it show these items were optional I have purchased 2 other vehicles in the past from your dealership with no issues I feel I was taken for over $3700 with interest on my loan comes out to over $5200 I sent emails to my salesperson finance person and both sales managers with no response in my opinion this situation is fraud I will be at the dealership on Friday the 20th to get the 2nd key I am owed that I had to fight for and at that time I am going to ask to speak to upper management and if I don’t feel satisfied with the outcome I will be filing complaints with multiple different agencies in regards to this matter More

by danlopes Verified Customer Verified Customer

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Everyone at the dealership was very professional and helpful making it easy to decide on buying my Jeep Grand Cherokee. The only issue was the detail folks were not working on the weekend, so we had t helpful making it easy to decide on buying my Jeep Grand Cherokee. The only issue was the detail folks were not working on the weekend, so we had to come back on Monday to get the car detailed. More

by bobhousholder Verified Customer Verified Customer

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Kind staff and helpful. Everything went smooth especially the shuttle service. They were also prompt 9n their time Everything went smooth especially the shuttle service. They were also prompt 9n their time More

by mKasthine Verified Customer Verified Customer

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When I bring my truck in for service I don’t have a worry knowing that the technician working on it is factory trained,and while I was purchasing my fifth Ram I was treated with kindness,respect and feel I g knowing that the technician working on it is factory trained,and while I was purchasing my fifth Ram I was treated with kindness,respect and feel I got a fair deal. More

by bigal_n_toni06 Verified Customer Verified Customer

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Both Brian and Hugo , are beyond professional and as for the rest of the team I have never had to bring my truck back after having it serviced, and that is important to a thriving dealership the rest of the team I have never had to bring my truck back after having it serviced, and that is important to a thriving dealership More

by bigal_n_toni06 Verified Customer Verified Customer

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Dishonest and only after making money! The sales guy, Anthony, intentionally tried to hide fees for stuff I did not ask for or want. When I had them remove it, he and the manager snuck i The sales guy, Anthony, intentionally tried to hide fees for stuff I did not ask for or want. When I had them remove it, he and the manager snuck in charges for something else and did not discuss any of this with me. Sold me a vehicle with an almost dead auxiliary battery, shocks that were shot, and let me drive off after 8pm with a quarter of a tank of gas...knowing that I drove 2 hours to get there! Do not buy from these people! Awful customer service and not trustworthy. More

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This place literally sold me a linen with extended warranty and won't cover anything with the warranty! They sold me a car that had something wrong with it that will cost over $5,000. I haven't even h warranty and won't cover anything with the warranty! They sold me a car that had something wrong with it that will cost over $5,000. I haven't even had it for a month!!! More

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