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Daniel Herrera
Daniel Herrera at Old Orchard Nissan

Daniel Herrera

Service Consultant

Old Orchard Nissan

5240 Golf Rd
Skokie, IL 60077

4.9
395 Reviews
4.9

395 Reviews

Write a Review

Dealership Experience

7 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

395 Reviews of Daniel Herrera

December 26, 2025

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Employee Rating

Thanks to Daniel for helping me find my coupons in my email for service!! Love the eagerness to help! More

by Giovanni Maxwell
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Recommend Dealer
Yes
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Dec 29, 2025

Old Orchard Nissan responded

Thank you for your positive review! We're glad that Daniel was able to assist you with finding your coupons. We pride ourselves on providing excellent customer service and always being eager to help. We appreciate your business and hope to continue serving you in the future.

December 17, 2025

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Came in really quick to get my tire pressure check and Daniel even went to top off my washer fluid and had me pull into the back for a car wash!! More

by Joshua Fitzgerald
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Recommend Dealer
Yes
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Dec 20, 2025

Old Orchard Nissan responded

Thank you for the amazing review! We always strive to provide excellent and efficient service to our customers, and we're glad you had a positive experience with Daniel. We are more than happy to go the extra mile for our customers, and we hope to see you again soon!

December 17, 2025

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Came in quick to get air in my tires and Daniel noticed I was missing 2 caps for the air in my tires and he got me 2 new ones! More

by Aydrian McKinnon
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Recommend Dealer
Yes
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Dec 20, 2025

Old Orchard Nissan responded

Thank you for choosing our business for your tire needs! We're thrilled to hear that Daniel went above and beyond to help you out. Providing excellent customer service is what we strive for every day. See you next time!

December 12, 2025

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Thanks Daniel for getting me in to replace my tires and even letting me know about the rewards point I have saved up! More

by Elijah Drake
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Recommend Dealer
Yes
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Dec 15, 2025

Old Orchard Nissan responded

Thank you for choosing us for your tire replacement needs, we are thrilled to hear about your positive experience and glad we could assist you in earning rewards points! We appreciate your loyalty and look forward to serving you again in the future.

December 11, 2025

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I love how the customer service in the service department has not changed since the new ownership! Will always be back! More

by Melissa Hughes
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Recommend Dealer
Yes
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Dec 15, 2025

Old Orchard Nissan responded

Thank you so much for noticing the consistency of our exceptional customer service! We aim to provide top-notch support to all our customers, old and new. We look forward to serving you again soon!

December 11, 2025

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I love the way Daniel in service went over all the details of my inspection and advised me on what is really necessary today and what can be held off for now! His honesty is amazing! More

by Damian Guerrero
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Recommend Dealer
Yes
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Dec 15, 2025

Old Orchard Nissan responded

Thank you so much for your kind words! We are thrilled to hear that Daniel provided such exceptional service during your inspection. We pride ourselves on our honesty and transparency with our customers. We appreciate your business and look forward to serving you in the future!

December 10, 2025

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Daniel in service really knows his stuff! My trunk was not automatically opening and Daniel showed me the button I accidentally hit to turn the power off! More

by Alicia Barber
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Recommend Dealer
Yes
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Dec 12, 2025

Old Orchard Nissan responded

Thank you so much for the feedback, [customer name]! We are happy to hear that Daniel provided you with top-notch service and solved the issue quickly. We pride ourselves in having knowledgeable and helpful staff like him. Thank you for choosing our business!

December 09, 2025

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Daniel recommended only what my car truly needed and saved me from unnecessary repairs. Honest and knowledgeable and that is hard to find these days. More

by Marcus Delgado
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Recommend Dealer
Yes
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Dec 11, 2025

Old Orchard Nissan responded

Thank you for taking the time to share your positive experience! We are thrilled to hear that Daniel was able to provide honest and knowledgeable service for your car. Customer satisfaction is our top priority, and we are grateful for your trust in our business.

December 09, 2025

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Daniel really knows his stuff! Went over everything with me and walked me out to my car. I am really confident in bringing my car into service here! More

by Jesus Villegas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 11, 2025

Old Orchard Nissan responded

Thank you so much for the positive feedback, it means a lot to hear that you had a great experience with our team. We always strive to provide the best service and expertise for our customers. Looking forward to seeing you again soon! 🚗💨 #HappyCustomer #ExpertService

December 09, 2025

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Employee Rating

First time coming into this dealership just wanted to see how much it would be to put air in my tires and they did for no charge and even topped off my washer fluid! More

by Meredith Stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2025

Old Orchard Nissan responded

Thank you for giving us a chance! We're glad we could help you out with your tire and washer fluid needs. We hope to see you again for any future car care needs.

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