Danielle Martinez
Danielle Martinez at Toyota of Kent

Danielle Martinez

Customer Relations Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Danielle Martinez

June 16, 2025

Dealership Rating
Employee Rating

In and out fairly quickly. They gave fair value for our trade in and gave us a very good price on a new Tundra. More

by Bill O’Malley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Hayden, Matt Ingersoll

Jun 18, 2025

Toyota of Kent responded

Hello Bill O’malley, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again; have a stellar day!

June 12, 2025

Dealership Rating
Employee Rating

Couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the right car. More

by Ferrarsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2025

Toyota of Kent responded

Ferrarsam, thank you for your kind words and this wonderful review! We will be sure to pass along it along. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a fantastic weekend!

June 07, 2025

Dealership Rating
Employee Rating

Rik Shorten is an excellent sales consultant and an even better person. Met him today, test drove a Highlander, closed the deal, and drove the new vehicle home in an afternoon. He listened to my concerns, a More

by brob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ingersoll, Rik Shorten

Jun 10, 2025

Toyota of Kent responded

Hi Brob, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're delighted to hear that Rik took top-notch care of you. Thank you again for taking the time to let us know how we did. We hope you have a stellar day!!

June 06, 2025

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Employee Rating

I had an amazing experience at Toyota of Kent! The staff were incredibly friendly, knowledgeable, and went above and beyond to make sure I was comfortable throughout the entire process. From the m More

by rset23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ingersoll, Clayton Carnes

Jun 10, 2025

Toyota of Kent responded

Rset23, we're so glad that we were able to go above and beyond your expectations! Thank you for your high-praise and kind words; we will be sure to pass them along. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and have an awesome day!

June 02, 2025

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Everyone at this dealership was extremely friendly and helpful. Would recommend this dealership to anyone. I will definitely be back! More

by laurenkuhns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Tom Powers

Jun 06, 2025

Toyota of Kent responded

Laurenkuhns, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We're glad to hear Tom and the rest of our crew took great care of you. Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy the rest of your week!

May 29, 2025

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Employee Rating

Toyota of Kent was by far the best experience I have ever had at any dealership. I was greeted by someone the moment I walked in the door and directed me to Michelle my sales person. I had spoken to Michelle More

by marzagara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2025

marzagara responded

Thank you, Toyota of Kent, for making my experience here simple and stress-free!!

May 28, 2025

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Employee Rating

Very good experience with this dealership. This is our third car that we have purchased here and all have been top notch. More

by tom.wellman@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Noah Hayden, Matt Ingersoll

May 30, 2025

Toyota of Kent responded

Hi Tom.wellman@hotmail.com, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help. We hope you enjoy the rest of your week!

May 28, 2025

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Employee Rating

I had an outstanding experience at Toyota of Kent. The service was great and everyone was friendly. More

by gdempsey7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Toyota of Kent responded

Gdempsey7, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help. Thank you again, and have a fantastic day!

May 23, 2025

Dealership Rating
Employee Rating

Friendly, low pressure and patient with my decision. Mike Miller was helpful and knowledgeable about the whole process. More

by Jglivigni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Miller, Matt Ingersoll

May 28, 2025

Toyota of Kent responded

Jglivigni, thank you for your kind words and this wonderful review! We're glad to hear that Mike Miller delivered a top-notch experience. We hope you enjoyed your holiday weekend!

May 16, 2025

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Employee Rating

They were very efficient and worked with me on a deal. They didn't pressure me into anything I didn't want. Mike D, my sales person was really great. I would definitely recommend them. More

by Grabojoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Mike Dobson

May 18, 2025

Toyota of Kent responded

Hi Grabojoe, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

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