Dave McKinney

Service rep great but they broke my tire sensor and still broke needs to be repaired or replaced broke needs to be repaired or replaced More

by cdozier Verified Customer Verified Customer

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Very efficient service department. Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not. Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not. More

by bpatrick16 Verified Customer Verified Customer

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Junk fees ,up charges. Charges for ,shop,supplies as in paper floor mats that don't work charges should not be there,extra profit Charges for ,shop,supplies as in paper floor mats that don't work charges should not be there,extra profit More

by PCULLEY Verified Customer Verified Customer

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Very efficient and speedy completion of service. Personnel were friendly and knowledgable. Will return again. Personnel were friendly and knowledgable. Will return again. More

by JEC115 Verified Customer Verified Customer

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My experience is always pleasant, and professional. The staff treats me like a Cadillac owner should be treated. The staff treats me like a Cadillac owner should be treated. More

by ksraposa Verified Customer Verified Customer

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Everyone is so kind, friendly and helpful. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. More

by abfab57 Verified Customer Verified Customer

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I wish my Cadillac dealer. in Portage Michigan was even close to as good as yours in Portage Michigan was even close to as good as yours More

by MSELKINS Verified Customer Verified Customer

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Outstanding dealership and the staff is very helpful, friendly and very knowledgeable. The service manager will go the extra mile to get your vehicle serviced properly. friendly and very knowledgeable. The service manager will go the extra mile to get your vehicle serviced properly. More

by DANWJOHNSON Verified Customer Verified Customer

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Efficient service and the staff was very friendly. All of our services were completed in a timely manner. All of our services were completed in a timely manner. More

by SUET218 Verified Customer Verified Customer

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Great service - timely communication, all work completed as expected. Drop in, waiting area and pick up very well organized. as expected. Drop in, waiting area and pick up very well organized. More

by davidlleyden Verified Customer Verified Customer

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