Dave McKinney
Dave McKinney at Val Ward Cadillac Inc

Dave McKinney

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
159 Reviews
4.9

159 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

41 yrs, 1 mo

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

159 Reviews of Dave McKinney

February 09, 2026

Dealership Rating
Employee Rating

Efficient service and the staff was very friendly. All of our services were completed in a timely manner. More

by SUET218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

Great service - timely communication, all work completed as expected. Drop in, waiting area and pick up very well organized. More

by davidlleyden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

It's always a pleasure having the Cadillac team preform my service work, they are very understanding and always know what to fix. More

by GEORGE@ONE-SOURCECONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2026

Dealership Rating
Employee Rating

Friendly service reps. took me in righr away even though it was just an inspection for a recall. More

by pbvending
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Karina Gomez

Jan 07, 2026

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 01, 2026

Dealership Rating
Employee Rating

Poor Service Car was in shop almost a month for a broken back seat mechanism New Car 100o miles Very frustrating More

by stevepharm63
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

December 15, 2025

Dealership Rating
Employee Rating

Having David as my service department specialist, always feels like coming home. I know that my vehicle is in good hands. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 30, 2025

Dealership Rating
Employee Rating

Excellent service tep help and timely completion. Delivered on time as promised. Thanks again. Walt More

by REEDWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Val Ward Cadillac Inc responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

Dealership Rating
Employee Rating

Have been always very satisfied with Val Ward service. Service manager Dave has always been very exceptional in his service with me. More

by AVN_26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

November 15, 2025

Dealership Rating
Employee Rating

I brought my Cadillac to Val Ward Cadillac for repairs. The service consultant I dealt with was David McKinney. He was outstanding! He explained everything about the repairs needed and kept me from repa More

by david_rubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Nov 18, 2025

david_rubin responded

Thank you for your response.

November 14, 2025

Dealership Rating
Employee Rating

My service advisor, Dave has always given me excellent service and my latest experience was no exception. Recommend him highly. More

by jsancin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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