Jonathan is a very professional, attentive, and helpful
gentleman. I am very satisfied with his service.
gentleman. I am very satisfied with his service.
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by Felipe121474
Service Price Transparency
Sep 09, 2025 -
Koons Tysons Chevy Buick GMC responded
Feedback like this makes our day, Felipe! Thank you for sharing your experience with Jonathan from our team. See you next time at Koons Tysons Chevy Buick GMC!
I was very satisfied with the service and the quality of
service provided with my vehicle
service provided with my vehicle
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by Reese Chianti
Service Price Transparency
Aug 25, 2025 -
Koons Tysons Chevy Buick GMC responded
Reese, it was our pleasure to assist you. Thank you from all of us here at Koons Tysons Chevy Buick GMC!
When we must go to dealer for our 2 automobiles
It has
always been a pleasant experience since 1977!!
Thankyou
Mrs Donald Black
always been a pleasant experience since 1977!!
Thankyou
Mrs Donald Black
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by lucyannern
Service Price Transparency
Nov 16, 2023 -
Koons Tysons Chevy Buick GMC responded
We're so glad to have been able to serve you since 1977 here at Koons Tysons Chevy Buick GMC! Thank you for your loyalty and kind words.
Tried to have work done on my Truck at this location, but
the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They was
the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They wasted enough of my time, that I have to warn others. Have questions? Need service? Skip Koons Chevy of Tysons. I Called Koons Ford of Falls Church, who advised they would just take the Truck to LineX for me, one call. Never had any experience with any Koons dealer like I had at Tysons. Respect your customers, and take their money, when they try and buy services......
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by jiggycss2000
Service Price Transparency
May 02, 2023 -
Koons Tysons Chevy Buick GMC responded
Christopher, I'm truly sorry to hear that you had such a negative experience with us. It's disappointing to know that we've let you down in terms of follow-up and honesty. As a valued member of our community, we want to assure you that we take your feedback seriously and want to work with you to make this right. If you'd be willing to give us another chance, please reach out to me. Thank you, Dave Barrie - Service Director - 703-448-7123
Excellent service.
Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. T
Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. They even arranged a shuttle to pick me up and answered all my questions regarding the condition of my car
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by Pfjl5
Aug 26, 2022 -
Koons Tysons Chevy Buick GMC responded
When we see words like "excellent", "punctual", and "friendly", we know we are doing a fantastic job! Thank you for reviewing Koons Tysons Chevy Buick GMC. We hope to see you again for your next service visit!
Aug 26, 2022 -
Pfjl5 responded
Very punctual. Extremely efficient. Very friendly. Vehicle cleaned and washed ! I highly recommend Koons. I bought my car from Koons and maintenance at Koons renders car worry free!
Always listens and helps with what I need.
They were fast and respectful of my time.
They were fast and respectful of my time.
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by Dan
Jul 18, 2022 -
Koons Tysons Chevy Buick GMC responded
Dan, we really appreciate your continued business and your great review! Thank you for choosing Koons Tysons Chevy Buick GMC and for sharing your experience. See you next time!
Jul 16, 2022 -
Dan responded
Koons always takes care of me
The real deal clean dealership they have accurate
diagnostics and you outta go get your car checked there.
diagnostics and you outta go get your car checked there.
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by Attiat
Mar 13, 2022 -
Koons Tysons Chevy Buick GMC responded
Thank you for the review! It's great to see that our team could keep you feeling happy. We appreciate the kind words here at Koons Tysons Chevy Buick GMC!
Great communication during the entire process!
Picked up and dropped off in the time promised and the level of customer service is top notch..
Picked up and dropped off in the time promised and the level of customer service is top notch..
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by Charlesharding82
Feb 21, 2022 -
Koons Tysons Chevy Buick GMC responded
Charles, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!
Koons’ service is great. They are courteous and
knowledgeable and when I show up for a service they are prepared and get me in and out and on my way. Although I live about 50 miles from Koons I wi
knowledgeable and when I show up for a service they are prepared and get me in and out and on my way. Although I live about 50 miles from Koons I will happily drive there for my service because they have demonstrated that I am an important customer.
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by bhemmer70
Aug 21, 2021 -
Koons Tysons Chevy Buick GMC responded
You, your vehicle, and your business are all very important to us. We simply can't thank you enough for making such a far journey to our location to allow us to assist you with your service needs. We're so glad to hear your kind words about your experiences and we hope we'll see you again at Koons Tysons Chevy Buick GMC for more of the same!
I signed in at my schedule appointment time and the work
was completed in a timely mannerly. Great customer service, keep up the good work.
was completed in a timely mannerly. Great customer service, keep up the good work.
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by Sandy
Jul 28, 2021 -
Koons Tysons Chevy Buick GMC responded
Thanks for the five stars, Sandy! We are pleased to hear that we could deliver timely service and get you back on the road in no time. We appreciate you choosing Koons Tysons Chevy Buick GMC!