David Comfort

I previously had not so great experiences here and did leave a review that told about it. However, I will say, my review was heard but this dealership and step were taken to resolve my issues here, I hop leave a review that told about it. However, I will say, my review was heard but this dealership and step were taken to resolve my issues here, I hope these steps are corrected for all buyers moving forward, I would like to say that Tyler, Bryan, David and Randall made me feel heard and helped me a great deal when I returned to this dealership and since they made me feel heard and welcomed I got to drive away with my (current) dream ride, a completely blacked out Durango RT. Sending a huge thank you to these guys! More

Report | Print

Very friendly people at this Dealer ship. the Service Awesome. And Great sales people. I recommend Going there for your service. And you are thinking about a new vehicle stop by there in Floy the Service Awesome. And Great sales people. I recommend Going there for your service. And you are thinking about a new vehicle stop by there in Floyd Virginia. More

by JCUMBY1234 Verified Customer Verified Customer

Report | Print

Poor service in the sales side. First visited this lot to see a chicle I found online and it was “on hold” then was pressure to look at others. The salesperson had to get their sal First visited this lot to see a chicle I found online and it was “on hold” then was pressure to look at others. The salesperson had to get their sales manager to “meet” me before I left to lot (I assume since I refused to test drive anything) who also pressured me to drive something. I had only been gone from the lot for 7 minutes when they were calling me with another idea. I returned to the lot to see a chenille that was listed on their site where the sales person said “oh that just got here today” to which I said “great I want to see it”. He asked me to wait while he went and spoke to someone else. When he returned he informed me that the particular vehicle was already claimed as a demo by someone who would “probably buy it”. These folks are not about their customers in any way shape or form from what I can tell. If you want to be harassed, not heard and pressured then by all means come here, however if you want to see the car you find online, go somewhere else. More

Report | Print

Excellent service and got me done and out quickly. They were friendly and attentive to what needed to be done. They were friendly and attentive to what needed to be done. More

by neville0 Verified Customer Verified Customer

Report | Print

The dealership and staff was great to work with and our salesperson mr.tucker did a great job salesperson mr.tucker did a great job More

by jdmartin8585 Verified Customer Verified Customer

Report | Print

FCDRJ has great customer service. They are very easy to work with. I highly recommend them to anyone looking for their next vehicle. They are very easy to work with. I highly recommend them to anyone looking for their next vehicle. More

by lilsassiegal Verified Customer Verified Customer

Report | Print

Very easy to work with, appreciated them holding a truck for us after the one we wanted to look at was sold. We worked with Hugh Ward who was very helpful and appreciated his help and feedback. Apprecia for us after the one we wanted to look at was sold. We worked with Hugh Ward who was very helpful and appreciated his help and feedback. Appreciated everyone staying late to get us out the door on a Saturday. More

by jenschaeffer4 Verified Customer Verified Customer

Report | Print

Very good service nice people alittle slow on paper work but all was a good deal but all was a good deal More

by brian.arthur1968 Verified Customer Verified Customer

Report | Print

Randal was great to work with, whole experience was good. Closing paperwork went smooth no problems. I was in and out in under 2 hours. Fast for this day and time in purchasing a new vehicle. Closing paperwork went smooth no problems. I was in and out in under 2 hours. Fast for this day and time in purchasing a new vehicle. More

by myers16a2 Verified Customer Verified Customer

Report | Print

Everyone was very professional and helpful. Took my jeep in to get a check up. And I was very confusing with what I wanted afterwards. everyone was so patient and understanding and I couldn’t a Took my jeep in to get a check up. And I was very confusing with what I wanted afterwards. everyone was so patient and understanding and I couldn’t ask for a better team! We got the vehicle repaired and better then ever so glade to choose them and will do so again! More

by smariemarshall Verified Customer Verified Customer

Report | Print