David Dill

***DO NOT BUY FROM THIS COMPANY! !!!!*** I gave Palm Beach Mitsubishi West in Palm Beach, FL $4000 as a down payment for this suppose to be brand new vehicle with 5 miles but had 16. !!!!*** I gave Palm Beach Mitsubishi West in Palm Beach, FL $4000 as a down payment for this suppose to be brand new vehicle with 5 miles but had 16. Upon delivery, the transportation company showed me pictures of the car before he loaded it onto his delivery truck and it had several deep scratches. He then told me that the cars gas tank was empty and he had to put $5 worth of gas to get it on to his trailer. I immediately contacted Palm Beach Mitsubishi with the driver present and they tried to blame him. They then told me that since the car was brand new everything was covered and for me to take it to a body shop to get estimates for the damage and they would take care of it. I sent them an estimate for $2907.95 from Amato Collision Center in Milwaukee, Wi and Eddie Carrasquillo from Palm Beach emailed me back and said they would only pay $750 and that I was responsible for the remaining balance after hanging up on me several times. DO NOT TRUST THEM More

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Paul and Greg were great and honest. Had fun experience and will recommend to friends and family Had fun experience and will recommend to friends and family More

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STAY AWAY DO NOT SIGN AN NDA they sold me a car with no working ac, an oil leak which needs to have the oil filter housing changed which is very expensive, they sent me a check which I signed an NDA for bu working ac, an oil leak which needs to have the oil filter housing changed which is very expensive, they sent me a check which I signed an NDA for but it was for an evac recharge on the ac system and upon doing that it was realized I needed an ac compressor and an oil filter housing change plus a radiator hose, thousands and thousands of dollars, I wrote a bad review and was told if I taje it down they would send me 500 more dollars, which wouldn’t pay for an 1/8th of what I needed but I needed the money so I agreed, I took it down then was told tbey wouldn’t be sending me a check and I was threatened with a lawsuit if I leave another bad review, awful AWFUL people More

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This is the worst dealership in the states. After buying the car. The sales person would never respond to text of calls about when the car would get inspected or shipped it’s been a week and th After buying the car. The sales person would never respond to text of calls about when the car would get inspected or shipped it’s been a week and they haven’t done nothing no information on the car passing inspection or bing shipped. More

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I would give less than one star if I could. I was looking to purchase a Tesla that qualified for the 4000 dollar EV tax credit that would reduce the car to a better price for me at the cost of I was looking to purchase a Tesla that qualified for the 4000 dollar EV tax credit that would reduce the car to a better price for me at the cost of the IRS. Unfortunately, however, these people took the credit and claimed to pocket it for themselves whilst also increasing the price of the vehicle artificially by tacking on a nonsense 4-5k paint protection plan that I could not opt out of. I tried to get them to reconsider as I really did like the car, but they were firm on stealing the credit and also to boot, adding another 2000 dollars of nonsense fees that they also refused to remove. All in all, they should make this kind of practice illegal and you should stay far away from these scammers. More

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On July 14, 2024 I bought a '24 Outlander; I traded in a '21 Dodge Durango. The trade-in allowance was enough to pay off my Dodge Durango. It is now 8/9/24 (almost 1 month since I traded in my Durango and '21 Dodge Durango. The trade-in allowance was enough to pay off my Dodge Durango. It is now 8/9/24 (almost 1 month since I traded in my Durango and bought the Outlander) and my Dodge Durango still has not been paid off. Chrysler Capital (the Durango's finance company) has charged me a late fee, marked my account as "delinquent" and my credit score has dropped 17 points. I contacted PB Mitsubishi 3 times during all of this: 2 times they never returned my call, 1 time they gave me incorrect information (they said they started the process to pay off my car but according to Chrysler Capital that was untrue). They have sold my Dodge Durango without a title. Unfortunately, yesterday I had to file an official consumer complain with the Florida Highway Safety & Motor Vehicle department. However, I really truly just need them to pay off my Dodge Durango trade-in--it has been almost a month after all and they have already sold it. The amount of time and sleepless nights this has/is causing me, not to mention a lower credit score was NOT worth going to this Dealership. The car is great, but I would not purchase from this dealership at all every again. More

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