David Gomes

Excellent repairs and good salesmanship . Quick service and very well informed mechanics and sales personnel. Quick service and very well informed mechanics and sales personnel. More

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Paul was amazing. He remembered me from my last service. He corrected the error that was entered in the computer and he communicated all through the process. He made i He remembered me from my last service. He corrected the error that was entered in the computer and he communicated all through the process. He made it very easy. More

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The representative is knowledgeable and user-friendly. The repair was completed within a very rapid time frame. I already recommended Brookline Audi to my family and friends. The repair was completed within a very rapid time frame. I already recommended Brookline Audi to my family and friends. More

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Paul listened to my concerns and worked with the service techs to diagnose and solve the problem. techs to diagnose and solve the problem. More

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Despite a few challenges and delays, my experience at Audi Brookline was outstanding thanks to Paul, the service advisor. Their exceptional communication and support made all the difference. Paul was com Audi Brookline was outstanding thanks to Paul, the service advisor. Their exceptional communication and support made all the difference. Paul was communicative, and went above and beyond to ensure a great experience despite some hiccups. Their professionalism and expertise were noteworthy, and I appreciated the personalized attention to detail. Thanks Paul! More

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The service department was quick and accommodating to our problem. Laura who I worked with couldn’t be more willing to help. Very friendly and effective. problem. Laura who I worked with couldn’t be more willing to help. Very friendly and effective. More

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Easy to deal with and all requested work completed on time. Also provided uber ride from the dealership to my office and back time. Also provided uber ride from the dealership to my office and back More

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I am writing to express my deep concern regarding the way my wife was treated during her recent visit to your service center. She came in to discuss a crack she noticed on her car’s side mirror shortly after my wife was treated during her recent visit to your service center. She came in to discuss a crack she noticed on her car’s side mirror shortly after picking up the vehicle from an oil change appointment. Rather than being met with professionalism and courtesy, she was treated in a condescending and dismissive manner by both the service staff and the manager. Not only was her concern brushed aside, but the tone and behavior she experienced were blatantly disrespectful—and appeared to be rooted in gender bias. This kind of treatment is completely unacceptable. Every customer deserves to be treated with respect and dignity, regardless of their gender. We chose your dealership expecting not just quality service, but also professionalism and fairness. Unfortunately, that trust has been shaken. I hope you take this feedback seriously and ensure appropriate steps are taken to address this issue with your staff. No one should feel dismissed or disrespected when seeking service, and I trust you share that standard. More

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Brought my SQ8 in for a 40k service - as usual Jeff walked me through the service items needed and helped make the experience easy and hassle free. walked me through the service items needed and helped make the experience easy and hassle free. More

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Easy to book an appointment. Great communication, service, and clean, new loaner car. Would definitely recommend. Great communication, service, and clean, new loaner car. Would definitely recommend. More

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