David Hain
David Hain at North Bay GMC Cadillac

David Hain

Service Manager

North Bay GMC Cadillac

720 Northern Boulevard
Great Neck, NY 11021

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4.4
93 Reviews
4.4

93 Reviews

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93 Reviews of David Hain

September 12, 2025

Dealership Rating
Employee Rating

Excellent Courteous done in a quick accurate manner They provide extremely nice customer service .place clean you can have a quick snack or coffee and the help is extremely pleasant 5 star service and help. More

by Bijougirl104
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Service manger was excellent mechanics personal

Sep 12, 2025

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 12, 2025

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All the technicians are knowledgeable and answer all my questions and concerns . The girls at the phones and the front desk are pleasant and polite as well More

by Gdarvin1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

North Bay GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2025

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Employee Rating

I appreciate the service and attention given by the team. From the moment I arrived and the garage door opened, I was greeted and felt respected. The manager explained everything and told me how long t More

by HUNTDERRICK5
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

North Bay GMC Cadillac responded

Thanks for sharing about your experience with North Bay GMC Cadillac. We appreciate your business and hope to see you again soon!

September 12, 2025

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Very accommodating and prompt with fixing car and communicating issues. Flexible with options and willing to accommodate More

by Drnejat
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will

Sep 12, 2025

North Bay GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac.

September 11, 2025

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Excellent service as usual. Woman that took care of me was excellent wee well trained. Miss Barry but glad to hear he retired More

by chieffie48
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

North Bay GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sophia. Please don't hesitate to let us know if we can be of further assistance. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

September 10, 2025

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They treated me very well however, I do have one complaint. I was waiting almost 7 weeks for a rim for my 2023 Escalade. Although I don't blame the dealership, the followup on my numerous calls coul More

by EIGHTSECET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sophia and Will were very friendly, courteous and helpful!

Sep 11, 2025

North Bay GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Feel free to contact me for any other questions or concerns! Victoria Valette Customer Experience Manager North Bay Cadillac GMC

September 10, 2025

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The service was amazing, everyone was courteous and very helpful. The service advisor stayed in communication with me and kept me informed on the progress. More

by Daveson337
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 11, 2025

North Bay GMC Cadillac responded

Thank you for choosing North Bay GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact me for any future service needs! Victoria Valette Customer Experience Manager North Bay Cadillac GMC

September 08, 2025

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John O'Grady and David the financial manager were the best . Highly recommend if looking to purchase a vehicle. More

by RBESKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John O'Grady

Sep 08, 2025

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2025

Dealership Rating
Employee Rating

Dan and Ashley are amazing! Was able to purchase my vehicle over the phone and even have it delivered! Such a great team and dealership! More

by adeana6889
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 07, 2025

North Bay GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 07, 2025

Dealership Rating
Employee Rating

Dave the manager got my truck in to the dealership. Found the part at another dealership in a other state, had good contact with my warranty company, and accommodated them. I had my truck back just ov More

by firedog581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William

Sep 08, 2025

North Bay GMC Cadillac responded

Thank you for sharing your experience! We’re glad to hear that Dave, William, and the rest of our Roslyn GMC team were able to take care of your truck quickly and keep you informed throughout the process. Your trust means a lot to us, and we look forward to welcoming you back whenever you need us. Victoria Valette Customer Experience Manager North Bay Cadillac GMC

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