David Hain
David Hain at North Bay GMC Cadillac

David Hain

Service Manager

North Bay GMC Cadillac

720 Northern Boulevard
Great Neck, NY 11021

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4.3
50 Reviews
4.3

50 Reviews

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50 Reviews of David Hain

August 20, 2025

Dealership Rating
Employee Rating

Very nice staff and friendly people who take care me very nice thanks all them More

by FRANK.GUASTELLA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 20, 2025

North Bay GMC Cadillac responded

Hello Frank, We really appreciate your positive feedback! It means a lot to our team and motivates us to keep delivering top-quality service. We're grateful for your support and so happy you were satisfied with your service. Do not hesitate to contact me for any of your service needs. Thank you! Best Wishes, Victoria Valette Customer Experience Manager North Bay Cadillac Service 516-487-2222

August 19, 2025

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Employee Rating

Very very very helpful convenient very very very very clean very very very very prompt More

by Csanso26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 20, 2025

North Bay GMC Cadillac responded

Thank you for the 5 stars! Our team works hard to ensure a great experience and we’re glad it shows. Here at North Bay we pride ourselves on top notch service. We hope to see you here again soon! Feel free to contact me for your next service visit. Best Wishes, Victoria Valette Customer Experience Manager North Bay Cadillac Service 516-487-2222

August 19, 2025

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Punctual, courteous and attentive. Tried to remedy all my issues and gave readonsble solutions! Thank you! More

by TAIZEN4LIFE
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

North Bay GMC Cadillac responded

Thank you for the fantastic review! We're committed to providing the best service possible and your feedback reassures us we’re on the right track. We are glad you had a great experience. Feel free to contact me for your next service visit! Sincerely, Victoria Valette Customer Experience Manager North Bay Cadillac Service 516-487-2222

August 18, 2025

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If mistakes are made, the Staff is helpful and accommodating if needed. My time with NorthBay Cadillac has been completely satisfactory. They are devoted and transformed an inconsistent service ce More

by JT2196
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Recommend Dealer
Yes
Aug 20, 2025

North Bay GMC Cadillac responded

Thank you so much for your kind words and for taking the time to share your experience with North Bay Cadillac. We’re thrilled to hear that our team has provided you with helpful and accommodating service, and that you’ve noticed the positive changes. Your satisfaction is our top priority, and it’s wonderful to know that our commitment to professionalism and continuous improvement is making a difference. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Victoria Valette Customer Experience Manager North Bay Service Department 516-487-2222

August 16, 2025

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Employee Rating

THIS IS THE 2ND TIME I PURCHASE A CAR FROM THIS DEALER AND IT HAS BEEN A PLEASURABLE MOMENT FROM THE FIRST DAY I MET LAURA ON THE PHONE , SHE HAS BEEN THE BEST TO ME!!!!!! More

by CARLOSBCESPEDESS
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

North Bay GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing North Bay GMC Cadillac.

August 15, 2025

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Employee Rating

Excellent service received. Work is done on time. Staf is very friendly and knowledgeable. . Very good customer service More

by TOMSHINY516
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

North Bay GMC Cadillac responded

Hi Tom, Thank you so much for the kind words! We're thrilled to hear that you had an excellent experience and that our team provided timely service with the friendliness and knowledge we pride ourselves on. Your satisfaction means a lot to us, and we’re grateful for your continued trust. Looking forward to seeing you again at your next visit! Best regards, Victoria Valette Customer Experience Manager North Bay Service Department 516-487-2222

August 14, 2025

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Excelente service, very knowledgeable service advisor and professional knows he’s job well and very friendly More

by JOFFMAN72
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Recommend Dealer
Yes
Aug 15, 2025

North Bay GMC Cadillac responded

Thank you so much for your kind words! We're glad to hear you had a great experience and that our service advisor made a positive impression. We truly appreciate your support and look forward to welcoming you back to North Bay in the future. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC

August 13, 2025

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Employee Rating

Great communication. Understands customers needs. Responsive. Great customer service. Great with warranty service and scheduling More

by 24 at4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

North Bay GMC Cadillac responded

We’re thrilled to hear that you had a positive experience with us during your recent service visit. It was our pleasure to take care of your vehicle, and we truly appreciate you taking the time to share your feedback. We look forward to having you back for your next service, please don’t hesitate to reach out if there’s anything else we can do for you in the meantime! Warm regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service Department

August 12, 2025

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North Bay continues to go above and beyond to make every experience as easy and special as possible. We are always grateful! More

by melgrady
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Cunningham, John Campanelli

Aug 12, 2025

North Bay GMC Cadillac responded

Thanks for sharing about your experience with North Bay GMC Cadillac. We appreciate your business and hope to see you again soon!

August 12, 2025

Dealership Rating
Employee Rating

Need to let the receptionist know not to gossip about the customer! That’s poor service! More

by Mikerone72
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 12, 2025

North Bay GMC Cadillac responded

We understand your concerns. Please contact our Customer Experience Manager Victoria at (516)487-2222!

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