David Hammond
David Hammond at Koons Clarksville Chevrolet Buick GMC

David Hammond

Service Advisor

Koons Clarksville Chevrolet Buick GMC

12421 Auto Drive
Columbia, MD 21029

4.8
41 Reviews
4.8

41 Reviews

Write a Review

41 Reviews of David Hammond

September 29, 2025

Dealership Rating
Employee Rating

We brought our Acadia in with what we thought was a warranty issue. I turned out that our serial number was not covered. However, Dave had the vehicle checked out and advised it did needed a new shifte More

by Scotty
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2025

Koons Clarksville Chevrolet Buick GMC responded

Scotty, thank you for sharing your experience with David and the team at Koons Clarksville Chevrolet Buick GMC. We truly appreciate your support!

September 24, 2025

Dealership Rating
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Dave and the staff are very helpful as I was going through a difficult time to accommodate for my needs and did a great job and getting my truck in a timely manner back to me so I’m very grateful than More

by Amar Sher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 25, 2025

Koons Clarksville Chevrolet Buick GMC responded

Amar, we are grateful that you chose Koons Clarksville Chevrolet Buick GMC and we’re delighted to learn that Dave and the team made your experience seamless. We hope you love your truck! See you down the road!

August 20, 2025

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The service advisors at KOONS have never screwed me. They give me good prices for the services that is required. I once had a messed up transmission and they fixed it within a couple of days! Unbelievab More

by Jewel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frost

Aug 22, 2025

Koons Clarksville Chevrolet Buick GMC responded

Hi Jewel, it's terrific to hear your truck is in good hands with our Service Team at Koons Clarksville Chevrolet Buick GMC! Thanks for sharing your positive review, we can't wait to work with you again!

August 16, 2025

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Fast ,accurate, and you informative. Reasonable price. X x x x x x x x x More

by Jjwellen
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Recommend Dealer
Yes
Aug 19, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thanks so much for the review. We look forward to your next visit to Koons Clarksville Chevrolet Buick GMC!

March 12, 2025

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Service dept. is always friendly, and professional, David Hammond and the entire service department are GREAT! More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Koons Clarksville Chevrolet Buick GMC responded

Scotty, thanks for recognizing David and the service team at Koons Clarksville Chevrolet Buick GMC! We're glad to hear they consistently provided you with friendly and professional service.

March 11, 2025

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Always very good work is completed on time and I’m always keep in the loop. Very satisfied. More

by thomasvdillon
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Recommend Dealer
Yes
Mar 11, 2025

Koons Clarksville Chevrolet Buick GMC responded

We are so happy that our Koons Clarksville Chevrolet Buick GMC team earned your five stars. Thanks, Thomas!

March 02, 2025

Dealership Rating
Employee Rating

Overall excellent professional service was provided by both Dealership and Service Representative David Hammond. Was very helpful in fixing the issue I was having with my battery and satisfactorily perf More

by Buick
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 03, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us! We're delighted to hear that David and the team at Koons Clarksville Chevrolet Buick GMC provided excellent service. We appreciate your trust in us, and we're here whenever you need assistance!

February 25, 2025

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Employee Rating

Koons is absolutely an incredible dealership to work with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e More

by johnlsiv
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that Kacey and our team at Koons Clarksville Chevrolet Buick GMC provided such an exceptional experience. We appreciate your support and look forward to serving you again in the future!

February 17, 2025

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Employee Rating

Overcharged and underserved. Avoid this dealership unless you enjoy paying too much and getting poor service More

by Disappointed customer
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: George

Feb 19, 2025

Koons Clarksville Chevrolet Buick GMC responded

I'm sorry to hear about your experience with us. We strive for fair pricing and excellent service, so it's concerning to know we fell short in your case. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, George Z. - Service Manager - 410-988-9522 ext. 17200

Feb 20, 2025

Disappointed customer responded

You have had plenty of time to return a phone call. You simply choose not to respond. Good luck figuring out which disgruntled customer I am...

October 21, 2024

Dealership Rating
Employee Rating

This was my first time using Koons Clarksville and impressed to see a diverse staff supporting a diverse community More

by jamesgist63
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: S.Williams assisted me during payment for service and it was a pleasure to meet her

Oct 22, 2024

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that you had a positive experience with our team at Koons Clarksville Chevrolet Buick GMC. Thank you for choosing us, and we look forward to serving you again down the road!

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