Even though we had researched for months, we were very apprehensive about actually going into the showroom. But, we found the perfect car- a used mini-van that was about $4000 under every other similar car on the internet so we decided to go ahead and take a look.
Both my husband and I had negative car buying experiences in the past. We determined that if either of us had any kind of a negative feeling, we would walk out- even if there was no logical explanation. We wanted to not just feel OK about such a major purchase- we wanted to be 100% certain that this was the car for us.
We were both shocked at how wonderful the people were to work with. We first worked with Dustin Gonzales and I talked with him several times over the phone. When we went in for our scheduled appointment, however, he was not in. We were disappointed, but we met with David Landes instead who turned out to be phenomenal.
As mentioned before, we had done our research and knew exactly what van we wanted to see. If we liked it, we would purchase it, but if we didn't like it we would walk. We were so impressed that there was absolutely NO pressure from David to look at other cars or even to purchase this one. He took the time to show us how everything in the mini-van worked and answered all of our questions honestly. We were VERY thorough in our investigation of the car and he was very patient. When we decided to purchase the car, we settled on a price and that is exactly what the price ended up being- no gimmicks.
When we then met with the finance guy (I forget his name- sorry!), there was again absolutely NO pressure to buy warranties or extra add-ons. We asked to see what the warranty options were, and when we said no he put the forms away and didn't mention it again.
Overall, we feel great about our choice- which was our #1 goal. We are so happy with how this dealership treated us- from the first phone call until the check was written. Every person we dealt with was professional, honest, patient, and ethical. We could not be happier and would definitely recommend Barbee's to friends and family!
I Recommend This Dealer:
Dustin Gonzales, David Landes
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