David Schuck

Beardmore Subaru has done a fantastic job for our family for the past 10 years. I highly recommend them. for the past 10 years. I highly recommend them. More

by shankland Verified Customer Verified Customer

Report | Print

I so appreciate the way everything is explained in regard to what my vehicle needs. Travis Erickson has been an excellent Service Rep and I value his input. I always strongly recommend Beardmore Subaru when to what my vehicle needs. Travis Erickson has been an excellent Service Rep and I value his input. I always strongly recommend Beardmore Subaru when I'm asked about where I bought my Outback. 5 Stars for sure!! More

by ed.lehotak Verified Customer Verified Customer

Report | Print

Below average used car experience, especially for a Subaru dealer. After attempting to get my wife and son to sign paperwork that included unneeded and unwanted extras we almost walked away. Vehicle wa Subaru dealer. After attempting to get my wife and son to sign paperwork that included unneeded and unwanted extras we almost walked away. Vehicle was an ok deal but nothing fantastic. Sadly we've watched the Beardmore experience and quality drop over the past few years in both the sales and service departments. Watch your wallets and be very weary of any recommendations from the service department as they've consistently missed the mark on both our owned Outback and the newly purchased Crosstrek, often suggesting high dollar service work for issues that other Subaru shops verified were non existent. Finance person shared way too much information for what was a 5 minute cash transaction but turned into 20 with many mistakes. David was solid and saved the sale through honest conversation. Jonathan was every used car sales guy that makes you want to leave. Left with only a quarter tank of gas, you'd think they would at least fill it up and their Beardmore certified vehicle would mean I wouldn't have to replace windshield wipers immediately. . More

by M Verified Customer Verified Customer

Report | Print

Beardmore was easy to work with. We came to terms on the new vehicle quickly. Picking up the vehicle was also peasant and quick. We came to terms on the new vehicle quickly. Picking up the vehicle was also peasant and quick. More

by knanfito1 Verified Customer Verified Customer

Report | Print

Sales person was incredibly kind and understanding, letting me set the pace during the entire process. letting me set the pace during the entire process. More

by pkiphuth Verified Customer Verified Customer

Report | Print

When negotiating a price and trade in David was very upfront and made the process very comfortable. upfront and made the process very comfortable. More

Report | Print

They were very helpful with my whole car buying experience from them. Would recommend them to everyone experience from them. Would recommend them to everyone More

Report | Print

If you are a masochist, and if you crave abuse. ..buy from Beardmore. Here's why: (1) they misrepresent their vehicles (2) they promise services that they don't provide (3) they don't respond, in an ..buy from Beardmore. Here's why: (1) they misrepresent their vehicles (2) they promise services that they don't provide (3) they don't respond, in any way, to complaints and service issues. I purchased a "new" Crosstrek. However, when I went picked it up and finalized the deal, the odometer showed several hundred miles. I later found a receipt in the glovebox that showed that my "new" car had been used as a loaner. The salesman gave me a tour of the "wonderful" service department and told me that they would provide me with a courtesy vehicle when I brought my car in for service. Well, when I brought my car in for service, I found that those courtesy cars don't exist. But wait; there's more: I took the car in for an oil/filter at 6 months. I asked how long it would take. The young woman who checked me in said she didn't know and escorted me to the waiting room. THREE AND ONE-HALF HOURS later, they told me my car was ready. I'll repeat that: 3 1/2 hours. And I had an appointment. Finally, at check-in, they asked me if I would like my car washed. I said yes. But...you guessed it...when my car was finally ready...it was still dirty. I tracked down someone and asked why it wasn't washed. His reply: 'we're really busy, but if you want to wait, we'll try to get to it..but might be a couple hours. When I got home, I called the dealership for an explaination. Nothing! I sent a polite emailed to the dealership. Nothing! So, if you want to get screwed around, if you don't have a life, and if you love to deal with low-lifes, by all means, buy a car from Beardmore Subaru. By the way, I value my time, and I don't deal with bottom-feeders, so I never went back. All subsequent services were done by another dealership, And when my lease ended, guess who did not sell me another car. One final note: I've had my Crosstrek service time at that other, customer-conscious dealership six time. Five times for oil/filter/engine check/tire rotation. And once for an electrical-system recall. The wait time for the recall was less than an hour. The routine oil/filter wait time has always been less than 20 minutes. More

Report | Print

So response back Was told after doing a trade in valuation they would call with numbers for the Ascent my wife and I liked. After waiting a few hours I called and aske Was told after doing a trade in valuation they would call with numbers for the Ascent my wife and I liked. After waiting a few hours I called and asked if they had the numbers. David said he would call back in 5 to 10 minutes and never did. Now looking at another dealership for the same car but better customer service More

Report | Print

My greatest car buying experience. EVER. I have purchased many cars since I was 17. This experience was by far the greatest I have ever had. A couple of weeks ago, David Shuck was able to I have purchased many cars since I was 17. This experience was by far the greatest I have ever had. A couple of weeks ago, David Shuck was able to help me test drive a Cross Trek and start the wheels turning for thinking about buying or leasing a Subaru. He was incredibly helpful and I had planned on returning to Beardmore and work with him when I decided to lease a Subaru Impreza. The morning I arrived at Beardmore, David was unavailable since he was working with someone, however Bonnie Ahrens stepped right in to immediately help me. Bonnie was incredible with helping me find the best car for my budget without sacrificing the fun I was looking for (She knew I was on a smaller budget, but wanted something more than basic). I still cannot believe the deal she helped me find on the 2016 Subaru Impreza Sport I chose to lease. This car is the nicest car I have ever leased/owned and I owe it all to Bonnie for finding it for me. Thank you also to your finance manager Jason Hoeman for making the process so simple and also to Jeff the Allstate agent for helping me transport my old Jeep back to my apartment. Everyone there is friendly and professional in their contribution to making Beardmore a wonderful dealership that I will recommend to all of my friends. Thank you again!! I LOVE MY NEW CAR!!! Annie Sieh (Joanna) More

Report | Print