David VanHoose

Complete satisfaction A+ Friendly, helpful, no pressuring sales and knowlegeable, professional staff. Helpful in selection. James has an awesome personality. Holly explained t Friendly, helpful, no pressuring sales and knowlegeable, professional staff. Helpful in selection. James has an awesome personality. Holly explained things very clearly.The 2013 Buick Lacross was an excellent choice More

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Good help finding a vehicle I did not want to buy a car, but repairs for my 20-year-old vehicle were coming too often. I had it serviced there at Springfield Buick GMC Cadill I did not want to buy a car, but repairs for my 20-year-old vehicle were coming too often. I had it serviced there at Springfield Buick GMC Cadillac for many years and love the Service staff, but it was time to let that car go. James listened to my list of commuter car needs and minimum preferences and made recommendations. I tried several models, but wasn't taken by any of them. Later that week I stopped by on a hunch and they had just got in a very good deal on a small SUV. James explained all the features and certified pre-owned maintenance that was still good on the car. He was very patient with all my questions about the technology and I appreciate it. He demonstrated all the features and I liked it so well after I drove it and considered my needs that I bought it. Dustin was very helpful as well on explaining the buying process and extending the warranty. He even prepared the temporary tags and arranged for the title, so I did not have to go to the DMV. Both of them were very friendly and professional and I did not feel at all pressured into purchasing. Looking forward to a long relationship with Springfield Buick. More

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Excellent customer service I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicl I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work! Dawn Childers More

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Great Dealership and people to work with! Your dealership and the people who work there are by far the most friendliest and helpful group I have ever dealt with. Each and every time we have h Your dealership and the people who work there are by far the most friendliest and helpful group I have ever dealt with. Each and every time we have had issues, you have went above and beyond to take care of them for us. I have told many people about the level of service you provide during and after the purchase. There is no doubt I will be coming there to purchase our next vehicle. Great Job! More

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Efficient and considerate Staff exhibits attention to detail and customer consideration. All interactions have been satisfactory. Dave saw that I received a loaner automobile w Staff exhibits attention to detail and customer consideration. All interactions have been satisfactory. Dave saw that I received a loaner automobile when repair took longer than a day. I purchased my pre owned vehicle here from Jim Ream and would return to him as well. This is the second vehicle purchased at this dealer. Members of service staff have always welcomed me. Lauren from that department is great too. More

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Very Good Experience Dave VanHoose did another excellent job for me in watching out for me and my vehicle. I appreciate his work ethic. He took time to explain all that wa Dave VanHoose did another excellent job for me in watching out for me and my vehicle. I appreciate his work ethic. He took time to explain all that was completed and allowed me to see the tires that were replaced to show the wear. Thanks Dave. More

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service department I have had superior service at this establishment! Tom, in the service department has excellent customer service skills. He is most helpful in resolv I have had superior service at this establishment! Tom, in the service department has excellent customer service skills. He is most helpful in resolving issues and extremely pleasant always. More

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Awesome Service Awesome service department. David Vanhoose and the rest of team always make you feel welcomed and part of the family. Would not trust anyone else for Awesome service department. David Vanhoose and the rest of team always make you feel welcomed and part of the family. Would not trust anyone else for servicing our cars. Thanks Mark More

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Great What started out as a less that favorable experience turned out to be a 5 star visit. John Martin and Dave Van Hoose are quite the professionals. What started out as a less that favorable experience turned out to be a 5 star visit. John Martin and Dave Van Hoose are quite the professionals. More

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