David Weaver

Pleasant experience. Customer focused and responsive with good follow up and clear communication. Car delivery experience was especially nice and provided thorough expla Customer focused and responsive with good follow up and clear communication. Car delivery experience was especially nice and provided thorough explanation of car features which was much appreciated. Very pleased overall with this dealer experience. More

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Margaret was absolutely wonderful to work with. Everyone at Lexus was attentive and accommodating. They made this experience very enjoyable! Everyone at Lexus was attentive and accommodating. They made this experience very enjoyable! More

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I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More

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Dave Kantor was our sales person, he was very helpful in completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. More

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Working with Matt Long is always an excellent experience. He is so knowledgeable of the vehicles and services provided by Lexus of Cleveland. I highly recommend anyone that is in the market for a vehicle to He is so knowledgeable of the vehicles and services provided by Lexus of Cleveland. I highly recommend anyone that is in the market for a vehicle to contact Matt! More

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Matt Long at Lexus of Cleveland was incredibly kind and efficient in helping me to purchase a pre-owned Lexus, sight unseen, from 3 states away. I truly love my Lexus and I owe it all to Matt's capable he efficient in helping me to purchase a pre-owned Lexus, sight unseen, from 3 states away. I truly love my Lexus and I owe it all to Matt's capable help. More

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Everyone was very pleasant and helpful from the beginning to the end. Margaret always communicate and updated me on the delivery of my vehicle to the end. Margaret always communicate and updated me on the delivery of my vehicle More

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Easy to do business with and very nice facility. I bought my last Lexus here. I bought my last Lexus here. More

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