

Deana Hicks
Service Advisor
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
163 Reviews
Write a Review163 Reviews of Deana Hicks
August 19, 2025
Great job Tyler Seddon, Deanna Hicks and Kyle Hembree. Thank you for taking great care of us, keeping us informed, and being patient with all our questions…Will highly recommend your dealership anytime… Thank you for taking great care of us, keeping us informed, and being patient with all our questions…Will highly recommend your dealership anytime… Best, A. Morgan More
Other Employees Tagged: Kyle Hembree , Eric
August 11, 2025
The sales department and financing folks performed as a team and were transparent from the outset. Tyler Seddon was my salesperson and kept in constant communication with me throughout the sales process. H team and were transparent from the outset. Tyler Seddon was my salesperson and kept in constant communication with me throughout the sales process. He was consummate professional. The service assistant manager Deana Hicks was rude, unprofessional disrespectful and abrupt when asking about time for rental car so I could make a phone call to work. This was after bringing bew truck in for undercoating Worst treatment ever had a dealership! More
Other Employees Tagged: Kyle Hembree, Ben Seddon, Jason Barkman , Tyler Seddon
July 31, 2025
James Thomas was Excellent! Very pleasant and helpful. Kept me informed on everything going on with my truck! Even included a video! OUTSTANDING Very pleasant and helpful. Kept me informed on everything going on with my truck! Even included a video! OUTSTANDING More
Other Employees Tagged: James Thomas
July 30, 2025
I have been taking my car to Spitzer since I bought it 6 years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The mechanics do an excellent job especially James Thomas who usually takes care of my car and makes sure that it is in good running condition. More
Other Employees Tagged: James Thomas
July 23, 2025
James Thomas, our Service Manager, was perfect for his job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job. job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job. More
July 15, 2025
It has been easy to schedule service with Spitzer Toyota. The staff including James Thomas made me feel important. They were very welcoming and getting a text welcoming me the day of service and one with a The staff including James Thomas made me feel important. They were very welcoming and getting a text welcoming me the day of service and one with a clip of the mechanic working on my car created a great experience. More
Other Employees Tagged: James Thomas
May 31, 2025
I appreciate the employee efficiency & kindness at every visit. Staff is friendly & helpful. All issues are addressed & my car is ready when I arrive. visit. Staff is friendly & helpful. All issues are addressed & my car is ready when I arrive. More
Other Employees Tagged: James Thomas