Deandre Scott

Excellent customer service, friendly staff, answers all questions about my service in a timely fashion. questions about my service in a timely fashion. More

by MyieeWebb Verified Customer Verified Customer

Report | Print

Maybe this isn't Deandre's fault but if you pull my information between your store & the Honda 385 store I have spent a fortune with you guys. I drive a ton causing me to need regular maintenance every information between your store & the Honda 385 store I have spent a fortune with you guys. I drive a ton causing me to need regular maintenance every 6-8 weeks. I'm consistent. I understand that things at a dealership cost more than they would if I bought parts somewhere else. But immediately after my last oil change with you guys I had some dirt on my windshield & my spray wouldn't work. I could hear it trying but it was only trickling out. It's not too important so I figured I'd point it out when I get the next oil change. I guest that a hose got disconnected or damaged when doing the inspection last time bc it was working fine before the oil change & not working after. I was charged over $200 for 'diagnosing the problem' then over $220 for the hose!!!! That hose cost less than $15. That's insulting!!! Then $250 to install it. I didn't fight it or complain or cause an issue bc I have dignity. I use my truck for work so it's just an expense. But you need to know I will NEVER be back. I will find another mechanic to service my truck from here on. Pull my information. Since 2012 I've been driving Hondas between 385 store & southaven. And getting them all serviced regularly. You've lost that business forever! And I will make it my life's work to let everyone I know about this as well. I've been priced $90 for some $30 windshield wipers before. That's sometime I expect from a dealership. But charging $200 to 'diagnose' what I think happened there & then another $220 for the hose that cost $15!!!! And then another $250 t More

by Tysonobu Verified Customer Verified Customer

Report | Print

I had to go back for my problem, two or three times. Each time I went back when I picked up my car there was a different problem. The last time my air conditioning system was.'fixed' there was a sound l Each time I went back when I picked up my car there was a different problem. The last time my air conditioning system was.'fixed' there was a sound like a vacuum when I accelerated the car. Also during the repair work a computer chip malfunction. Makes me wonder if those working on the car were unintentionally causing other problems. I decided not to return. More

by Rickeyhaynes23 Verified Customer Verified Customer

Report | Print

Professional experience rendering customer service. Provides us information on car care maintenance. We will give great feedback. Provides us information on car care maintenance. We will give great feedback. More

by jo Ann Verified Customer Verified Customer

Report | Print

They were great customer service experience thank you very much everything was great. Will come back again. Thank you. very much everything was great. Will come back again. Thank you. More

by rcamp0806 Verified Customer Verified Customer

Report | Print

Above and beyond service. As a first time customer I will definitely return and make this dealership my go to place for my pilot service needs. As a first time customer I will definitely return and make this dealership my go to place for my pilot service needs. More

by d.shelter Verified Customer Verified Customer

Report | Print

They were kind and efficient in finding the problem and fixing it quickly, with little hassle for me fixing it quickly, with little hassle for me More

by Latoyao8005 Verified Customer Verified Customer

Report | Print

Very efficient and friendly. I was done in the time frame he told me. Always a good experience when we go there I was done in the time frame he told me. Always a good experience when we go there More

by donnaarlis Verified Customer Verified Customer

Report | Print

Great customer service, no pressure to do anything more than scheduled. They were fast and efficient. than scheduled. They were fast and efficient. More

by Mrs.rachel.e.adams Verified Customer Verified Customer

Report | Print

⭐️⭐️⭐️ “I had a great experience with this dealership! The staff was friendly, professional, and very helpful throughout the entire process. Highly recommend to anyone looking for quality service and hone The staff was friendly, professional, and very helpful throughout the entire process. Highly recommend to anyone looking for quality service and honest people!” More

by smith_sn Verified Customer Verified Customer

Report | Print