Debbie D
Debbie D at Starks Ford of Queens - Jamaica

Debbie D

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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3.6
5 Reviews
3.6

5 Reviews

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5 Reviews of Debbie D

May 24, 2025

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Employee Rating

Sales good the service center I rate very poor and left disatisfied with ford totally More

by lmeyer718
Workmanship
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Service Communication
Recommend Dealer
No
May 27, 2025

Starks Ford of Queens - Jamaica responded

We apologize if you have received anything but our 5-star customer service. We would like to speak with you and hear more specifically about your experience with us. At your earliest convenience, please reach out to me directly. -David Wells, 718-885-8000 ext 215

May 11, 2025

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Unclear charges Charges NOT explained upfront Customer is supposed to assume billing practices. Was never asked if I understood what was going to be billed More

by TUDORZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 12, 2025

Starks Ford of Queens - Jamaica responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you’ve described is not reflective of the standard we aim to uphold, and we understand how frustrating this must have been. We’d truly value the opportunity to learn more about what happened and see if there’s anything we can do to make things right. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

May 06, 2025

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I have been going to this service center ever since I financed my vehicle from Ford on Queens Boulevard. This place is an absolute rip off and I believe majority of the technicians are very inexperienced More

by Edgerag99
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 07, 2025

Starks Ford of Queens - Jamaica responded

Edgar, we apologize for any confusion or miscommunication during your recent visit. We would like the chance to speak with you to work towards a resolution. At your earliest convenience, please reach out to me directly. I look forward to speaking with you. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

May 04, 2025

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Customer service is the best I’ve ever delt with. Everyone is very nice and friendly More

by CLEMENTRAMKISSOON1
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 26, 2025

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Employee Rating

Deby is a great service manager. She returns my calls in a prompt and timely manner. She answers all my question and or concerns. More

by gmcmahon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron

Apr 28, 2025

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!