Debbie Wilson
Debbie Wilson at BMW of Arlington

Debbie Wilson

Admin

BMW of Arlington

1105 East Lamar Boulevard
Arlington, TX 76011

4.6
83 Reviews
4.6

83 Reviews

Write a Review

83 Reviews of Debbie Wilson

October 04, 2025

Dealership Rating
Employee Rating

Thanks for your excellent service. Everyone there was very friendly and knowledgeable about the car. Especially my sell person Ty and Brandon. More

by EBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Ty, Brandon

October 02, 2025

Dealership Rating
Employee Rating

The employees are extremely nice and helpful. They have great deals on oil changes and just great More

by Angelic Johnson
Recommend Dealer
Yes
Oct 04, 2025

BMW of Arlington responded

Hi Angelic, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! Thank you again, and have a fantastic day!

October 02, 2025

Dealership Rating
Employee Rating

They took care of my car with quality of service! It was fast and amazing More

by andrii.sarkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Rene

Oct 04, 2025

BMW of Arlington responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Dealership Rating
Employee Rating

Service was completed. Quickly without issues. The service advisor was very responsive to my questions. More

by bfunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch

Sep 27, 2025

BMW of Arlington responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2025

Dealership Rating
Employee Rating

Second time I have taken my car in and they broke something not related to the problem. More

by Whitneycarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Branch

Sep 25, 2025

BMW of Arlington responded

We're truly sorry to hear about your recent experience. We would appreciate the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Please reach out to Chuong Nguyen cnguyen@group1auto.com

September 19, 2025

Dealership Rating
Employee Rating

Great customer service. Oil change was good and I got my car back nice and clean. More

by Lnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Mateo

Sep 21, 2025

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2025

Dealership Rating
Employee Rating

My BMW advisor is the best hands down… the customer service is a #1. Awesome More

by APeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch , Marcie Duckworth

Sep 15, 2025

BMW of Arlington responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

September 11, 2025

Dealership Rating
Employee Rating

Good experience in the beginning but lost connection when I asked about wrong key to sales rep More

by mheineman29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch

Sep 17, 2025

BMW of Arlington responded

Hello, I’m sorry to hear you had a negative experience. That’s not the standard we expect. Please reach out so we can understand what happened and resolve it quickly. I appreciate you bringing this to our attention. Sincerely, Brad Bemis Sales Manager  bbemis@group1auto.com (817) 436-5718

September 10, 2025

Dealership Rating
Employee Rating

Best service yet! My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and More

by karentp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Branch

Sep 12, 2025

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2025

Dealership Rating
Employee Rating

STAY AWAY FROM THESE SCAMMERS! The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM moun More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Branch , Bernie

Sep 11, 2025

BMW of Arlington responded

We take all concerns very seriously and would like to clarify a few points. At BMW of Arlington, all repairs and inspections are performed by certified BMW technicians using OEM parts, and we document all work completed. We never authorize or perform part-swapping with non-OEM components. We understand how frustrating it can be when a vehicle doesn’t meet expectations after purchase, and we regret that you feel your experience did not align with our standards. We would like the opportunity to review your service history and inspection records in detail. Please contact our management team directly so we can work with you to address your concerns. Our goal is always to ensure transparency, professionalism, and confidence in every purchase and service experience. Tim Branch General Manager tbranch@Group1Auto.com

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