Dennis Sedille

Rude and unprofessional sales manager. on 8-19-25 i called 609-375-1029 and a salesman named Larry answer the phone and i inquired about a used Lexus advertised for $25.008 stock number on 8-19-25 i called 609-375-1029 and a salesman named Larry answer the phone and i inquired about a used Lexus advertised for $25.008 stock number H5158757 i asked Larry over the phone what is the full price including the small print price on the advertisement. printed very small on the bottom of the advertisement noted Disclaimer (Price does not include $2,995.00 SERVICE FEE / PDSI and $1,095.00 Flex Protect. ) plus documentation fee "There is a Doc Fee of $849.00" i asked Larry what is the total price of the Lexus. but he did give me a clear answer to the questions but kept saying come in and check it out and we can talk about the fee's in person and said "we can work out the fees , i'll take care of you" so i drove for over an hour. and checked the Lexus and sat at his desk at the show room and calculated the total. and went into the sales manager's office i didn't get sales manager's name but he is a bald white male stocky built , 40's and Larry came back with the full calculation of all charges and also included a vehicle tracking security device for $1,495 so i asked Larry where is the discount and Larry said for me to tell him how much i wanted to pay for the vehicle and i told him give me a copy of the calculated sheet and i ll take a look at it and call him next day. i kept asking him for a copy but he kept insisting a amount that i wanted it for and do the deal and to leave him a deposit. during this time the bald sales manager standing behind me at the door said loudly "you want it for $20,000" in a very sarcastic tone and i told him you think this is a joking matter and walked out. because its near closing time i wanted is to review the price they gave me which is the full price including a $1,495.00 security system that i was told that i must buy because they installed it prior what kind of auto dealer charges a fee for servicing their vehicle in the sum of $2,995.00 for a service fee and charges the customer Note to the Owner of Princeton jeep ram located at 1045 State Rd, Princeton, NJ 08540 you should not have a sales manager who is not professional and rude to the customers. if you look at your cctv security footage between 7:30Pm to 8:00Pm you can see what happen also what kind of sales manager smokes a e-cigarette inside the show room he should do that outside. check that on the video too. also when i stood up to leave Larry Rips up the price sheet paper before i am out the door. i am guessing he was not happy but he also needs training on customer service. the other salesman seem very professional when i arrived asking me if i was being helped. i had $10,000 cash with me for a deposit and a credit score of over 900 which i was pre-approved from my bank with a blank bank check but was thinking of using your finance company. because Larry told me he would give me a better deal. i am guessing there is a commission when a customer get financing from your dealer. i am just taking the time to write this so that you can improve your business and stop adding fee's and item that customer did not ask for. to have this review process submitted. i had to mark 3 stars to people that i had no contact with. More

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Rob Morton is a great guy. Anthony in service is friendly and thorough. Dan is a great machinic. Anthony in service is friendly and thorough. Dan is a great machinic. More

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Great experience and excellent service center. 2nd vehicle purchased here I definitely would recommend. Check out Elio 2nd vehicle purchased here I definitely would recommend. Check out Elio More

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Everyone was very friendly and helpful. They all worked hard to get us the best borrowing rates and give us the best deal possible. We enjoyed buying a car here and working with our sales They all worked hard to get us the best borrowing rates and give us the best deal possible. We enjoyed buying a car here and working with our sales representative during the process. If the opportunity occurs again to do business with them, we certainly will. More

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The whole office was really nice and made the cary leasing process so easy for my family. Even my three little kid had so much fun while waiting at the dealership. Andrew was so knowledgeable and and leasing process so easy for my family. Even my three little kid had so much fun while waiting at the dealership. Andrew was so knowledgeable and and helpful. Highly recommend Andrew and the team. Thank you! More

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Great experience, very professional. Will be back again. It was a very friendly environment overall. Will be back again. It was a very friendly environment overall. More

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I really liked the customer service and whole buying process was smooth. I bought a preowned vehicle and i am happy with the purchase . Staff is very cordial and knowledgable. process was smooth. I bought a preowned vehicle and i am happy with the purchase . Staff is very cordial and knowledgable. More

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Open door policy, extremely friendly. Willing to go the extra mile. They Work with You Willing to go the extra mile. They Work with You More

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We had a great experience with CDJR of Princeton and our salesman Tom Bailey. He worked with us from the start to get the best deal, and was able to get us into a beautiful new Grand Cherokee L. I would 100 salesman Tom Bailey. He worked with us from the start to get the best deal, and was able to get us into a beautiful new Grand Cherokee L. I would 100% recommend Tom and CDJR if you're looking for a new Jeep! More

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I had such a wonderful experience with Camille. This was by far the easiest and most enjoyable experience I have had buying a car. As a first time Jeep owner, I can’t speak highly enough of everyon This was by far the easiest and most enjoyable experience I have had buying a car. As a first time Jeep owner, I can’t speak highly enough of everyone I met at the dealership. I was comfortable the whole time and really felt that Camille and Max were there to assist me. She was patient and answered all of my questions fully. It is evident that she enjoys her job and the people she meets. If you are buying a car, go and see Camille.In addition, the dealership provided me extra service (brakes and tires) as a good faith measure. What a wonderful team of professionals! More

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