Derek Oyen

What a xxxx show. They sold me a LEMON described as a ‘buy back courtesy’ An uncertified Hyundai Santa Fe Hybrid. With a ‘tire sensor repaired fully’ turns out it was They sold me a LEMON described as a ‘buy back courtesy’ An uncertified Hyundai Santa Fe Hybrid. With a ‘tire sensor repaired fully’ turns out it was the entire sensor board which promptly went off on my home. First, they quoted me one price for my trade and the actual price of the vehicle then in Finance the numbers were different. Claiming a ‘tax savings’ which was not MY savings. I took the vehicle to my local Hyundai dealer where it spent a month being serviced. This car was lemon lawed according to my Hyundai dealer and undisclosed to me by Bill Lukes at the time of sale. This prevents me from having the full Hyundai warranty. The car was never certified by a Hyundai dealer before being re-sold to me. And if I want it certified it will come out of my pocket. It took a week to get a manager to return my call and only after I sent an email detailing my experience. I called this manager every 30 minutes for a whole day and still no response. Totally unacceptable treatment of a customer. This was and is THE worst car dealer experience I have ever had. Do not trust these people. More

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Such a sad place. Watch out as they take emails from the web when selling a car and then send unsolicited lowball offers. I emailed them to not spam me yet they have s Watch out as they take emails from the web when selling a car and then send unsolicited lowball offers. I emailed them to not spam me yet they have sent additional emails in VIOLATION OF THE LAW. FYI - Their offer was 20.5K and Carv*n* offered 24.6 and I ended up selling it for $26K. These are LOWBALLERS and they spam you. I do not even live in AZ! More

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