Derek Quinn

Derek was our advisor and he made the process “quick”, smooth and enjoyable. We had communicated via email multiple times about a color/model I was interested in and responded quickly and answered my ques smooth and enjoyable. We had communicated via email multiple times about a color/model I was interested in and responded quickly and answered my questions. When we came in, I was excited to see the two colors we had discussed were already parked up front and ready for me to view! I had expressed to him that I went to another Lexus dealer and did not have the best experience. He made sure to go over features and explain them fully. We were greeted as soon as we walked in and I felt more welcome than the previous location I visited. Thank you Temecula Valley! More

Report | Print

Derek Quinn made condescending comments about my location and misrepresented himself as a manager. His behavior was dismissive and unprofessional, making me feel undervalued as a customer. I escalated my con and misrepresented himself as a manager. His behavior was dismissive and unprofessional, making me feel undervalued as a customer. I escalated my concerns to the dealership president, who acknowledged the issue. If you value respect and professionalism, I strongly suggest considering another dealership. I will not be returning to Temecula Valley Lexus. More

Report | Print

Derek was a wonderful salesman. I drove from Palm Desert because of his professionalism & price. I drove from Palm Desert because of his professionalism & price. More

Report | Print

Everyone was very professional, friendly and helpful. It is a very well manages dealership. They gave me the best competitive price of any dealership with four counties. It is a very well manages dealership. They gave me the best competitive price of any dealership with four counties. More

Report | Print