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Derek Simpson
Derek Simpson at Jaguar Sudbury Certified Pre-Owned & Service

Derek Simpson

Service Advisor

Jaguar Sudbury Certified Pre-Owned & Service

83 Boston Post Rd
Sudbury, MA 01776

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Derek Simpson

June 04, 2025

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Employee Rating

Took my Jag here for service and they were wonderful. .Derek was very professional and took the time to explain everything in detail. Victor went above and beyond finding out what was wrong and his knowle More

by GT
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Recommend Dealer
Yes

Other Employees Tagged: Victor —5 Stars

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Jun 04, 2025

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for the glowing review! We're delighted to hear that Derek and Victor provided such professional service at Jaguar Sudbury. Your recommendation means a lot, and we're here whenever you need us!

April 30, 2025

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Whole team is super helpful and conscious about customer needs, repairs are done in a timely matter for a luxury brand. More

by Rene.508
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Recommend Dealer
Yes

Other Employees Tagged: Luiz Augusto Angelo, Bobby Wendler, Steven Totok, John McDowell, JP Bedard, Michael Dallas, Craig Caissie, Stacia Pikul, Matthew Maillet

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Apr 30, 2025

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Rene! We're delighted to hear that our team at Jaguar Sudbury met your expectations with timely and attentive service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

April 09, 2025

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Thorough and professional service was able to get prompt service to my satisfaction in the desired time More

by ramirezalberto1979
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Yes
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Apr 10, 2025

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that you received thorough and professional service at Jaguar Sudbury. Thank you for sharing your experience with us!

March 29, 2025

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Customer service is top notch! Love the fact that they go way beyond expectations. Thank you !! More

by Beyondfull
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Recommend Dealer
Yes
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Mar 31, 2025

Jaguar Sudbury Certified Pre-Owned & Service responded

It's our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out the next time our Jaguar Sudbury team can be of assistance!

December 29, 2024

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Derek is friendly, knowledgeable and very likeable, makes the dealership experience painless and straight forward More

by Rene.508
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McDowell, Craig Caissie, Stacia Pikul , Ben Kamerman

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Dec 30, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that Derek made your experience at Jaguar Sudbury so enjoyable and straightforward. Thank you for sharing this positive feedback!

November 21, 2024

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Derek, my service advisor was fantastic! He was knowledgeable, respectful, and quick to help. I would recommend, Derek and this dealership to anyone. More

by cskoglund
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Recommend Dealer
Yes
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Nov 22, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that Derek provided you with fantastic service at Jaguar Sudbury! Thank you for recommending us, and we look forward to assisting you again in the future.

November 07, 2024

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Very clean and upscale facility reflects the high end brand. Derek was very friendly, easy to deal with, and communicated well. Very happy with the work performed on my vehicle. More

by Tony
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Wendler, Craig Caissie , Christian Boller

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Nov 07, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

Tony, we're happy to hear you had a pleasant experience with Derek & the team here at Jaguar Sudbury. Thank you for sharing your positive experience with us!

October 18, 2024

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Derek is wonderful. Very detailed oriented and great with status updates for your vehicle. I enjoy working with him More

by Kat122879
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Recommend Dealer
Yes
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Oct 19, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Kat, we're delighted to hear that Derek provided you with detailed updates and a great experience at Jaguar Sudbury. Thank you for sharing your positive feedback! Safe travels!

July 26, 2024

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Service advisor was excellent and made all the difference! I had a good overall experience. More

by Barry
Recommend Dealer
Yes
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Jul 26, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for your kind words, Barry! We appreciate your business and look forward to seeing you next time at Jaguar Sudbury!

March 19, 2024

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Derek is the best! Professional, helpful - the service on my vehicle was completed quickly and seamlessly. More

by glorialordking
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Jaguar Sudbury Certified Pre-Owned & Service responded

We're so glad to know that Derek provided you with top-notch service at Jaguar Sudbury! Thanks for the positive feedback, and we hope your vehicle is running smoothly.

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