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Derrick Edwards
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24 Reviews
24 Reviews
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24 Reviews of Derrick Edwards
May 06, 2025
I originally scheduled to have a warranty repair done for my passenger seat sensor I called a week before and set the appointment decided to have an oil change done while I was there to get everything done a my passenger seat sensor I called a week before and set the appointment decided to have an oil change done while I was there to get everything done at once and have them look at the AC. When I got there they inspected it and saw that I do need the repair done but did not have the part on hand so essentially is a wasted visit because they have to order the part and I have to come back again.... it then took 6 hours to do the oil change while I waited there in the dealership not sure what took so long kept checking in every so often but basically my whole day was shot sitting at the dealership waiting for a simple oil change and AC recharge. Not a great experience will probably look for alternative repair shops in the future More
by volcom207m
Verified Customer
May 04, 2025
Great service as always. The staff is amazing and easy to communicate with while your vehicle is in for service. Scheduling appointments is very easy and the reminders are The staff is amazing and easy to communicate with while your vehicle is in for service. Scheduling appointments is very easy and the reminders are helpful as well. More
by WES.STORM
May 04, 2025
Quick and straight to the point. He really worked with me on the deal. Fantastic He really worked with me on the deal. Fantastic More
by SHADI18888
Other Employees Tagged: Imran Javed, David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Daniel Cushner, Mark Johnson
May 03, 2025
The service is always good when I have my vehicles serviced at BMW of Owings Mills serviced at BMW of Owings Mills More
by CHOLIDAY
Other Employees Tagged: Michelle Jackson, Mark Johnson
May 03, 2025
Service was quick, efficient, and friendly. Derrick was wonderful and made sure I was taken care of. Derrick was wonderful and made sure I was taken care of. More
by DOM.DLEE
Other Employees Tagged: Michelle Jackson
May 03, 2025
Customer service is very very good everyone in the front is just phenomenal I'm just thankful to have them is just phenomenal I'm just thankful to have them More
by kwpartyplanner@gmail.com
Other Employees Tagged: Michelle Jackson
April 30, 2025
Amazing experience with an incredible dealership. I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compar I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compared to other dealerships. I will definitely be back for service and future purchases. More
by robertmgreen20
Other Employees Tagged: Imran Javed, Michelle Jackson, Mark Johnson
April 30, 2025
Excellent service and very efficient as usual with Derrick Edwards my Service Advisor. He is smart, polite, very helpful, and very pleasant. Thank you, Derek as always Derrick Edwards my Service Advisor. He is smart, polite, very helpful, and very pleasant. Thank you, Derek as always More
by Nassif Soueid
April 30, 2025
Excellent service. Quick response. Derek was great. Communication was clear. I will definitely go again. Quick response. Derek was great. Communication was clear. I will definitely go again. More
by ZKHAN7
Other Employees Tagged: Michelle Jackson
April 27, 2025
Derek is amazing great service always! He is professional, and communicates well. I love dealing with BMW of Owings Mills He is professional, and communicates well. I love dealing with BMW of Owings Mills More
by pisaac
Other Employees Tagged: Michelle Jackson, Mark Johnson
