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Desaraie Chavez
Desaraie Chavez
Client Service Advisor
Southwest Kia - Dallas
39650 LBJ Freeway South
Dallas, TX 75237
9 Reviews
I’m Desaraie Chavez, a Client Service Advisor at Southwest Kia Dallas, here to ensure your service visit is clear, comfortable, and handled with care from start to finish. I’m passionate about providing exceptional customer service and making sure every guest feels informed, respected, and confident in the care their vehicle receives. With a strong attention to detail and a friendly, approachable attitude, I’ll walk you through your service needs, answer your questions, and keep you updated every step of the way. Whether it’s routine maintenance or unexpected repairs, I’m here to help make the process as smooth and stress-free as possible. At Southwest Kia Dallas, we’re committed to quality and trust—and I’m proud to deliver that experience every day.
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9 Reviews
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9 Reviews of Desaraie Chavez
October 18, 2025
This dealership has the best sales reps. It was easy to talk to them and tell them what was important to me when buying a vehicle. They really listen. I also love how friendly the dealership It was easy to talk to them and tell them what was important to me when buying a vehicle. They really listen. I also love how friendly the dealership service center is. Monica is amazing. I will not choose another dealership. This is where I will continue to go for all my automotive business. More
by Imgodschild1326
Other Employees Tagged: Gage McAfee, Christian Alexander, Mustafa Almutairy, Mac Kharrat, Ause Al-Barghuthi, Samantha Medrow, Dayten Jackson
October 17, 2025
I emailed Jonathan Smith with a finance question. No response. Then I used the internet chat feature to ask him if he saw my email. I got a response from the SALES team. They read my email and sa No response. Then I used the internet chat feature to ask him if he saw my email. I got a response from the SALES team. They read my email and said they would provide help. Never heard from them again. Therefore I asked my same finance question to a different Kia dealer, where I purchased my car. Heard a response immediately. And they fixed the finance error! So now I'll never go to Southwest Kia again and will be returning to the original dealer even though they are hours further away. That's how much Jonathan Smith has ruined Southwest Kia. All he had to do was respond to an email. More
by cynthia
Other Employees Tagged: Jonathan Smith II
May 27, 2025
I came for service and walked out in a brand new car thanks to Mustafa & Johnathan! Really great guys to work with, customer service was AMAZING!!!!! 10/10 thanks to Mustafa & Johnathan! Really great guys to work with, customer service was AMAZING!!!!! 10/10 More
by Kraeboss13
Other Employees Tagged: Mustafa Almutairy, Jonathan Smith II , Kevin Baker
May 23, 2025
Excellent service a great atmosphere knowledgeable people who bent over backwards to get things done I will continue to have all maintenance and any future repairs should they be needed done by Southwest Kia who bent over backwards to get things done I will continue to have all maintenance and any future repairs should they be needed done by Southwest Kia they have got a customer for life More
by geemichael187
Other Employees Tagged: Ause Al-Barghuthi
May 23, 2025
Excellent service and knowledgeable staff. ..Great atmosphere and prompt replies to all inquiries make this dealership the best one in Dallas...I plan to continue to get any and all work on my ..Great atmosphere and prompt replies to all inquiries make this dealership the best one in Dallas...I plan to continue to get any and all work on my car at this dealership More
by geemichael187
Other Employees Tagged: Ause Al-Barghuthi
May 05, 2025
I am always satisfied with the service provided to my vehicle and all staff are friendly. vehicle and all staff are friendly. More
by Adriana
Other Employees Tagged: Salvador Mercado, Jorge Malagon
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