Took my vehicle in for a recall .
And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon a
And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed.
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by L_jimen
Service Price Transparency
Very profesional the customer serves is always great and
they always help clients in anything they need thank you so much
they always help clients in anything they need thank you so much
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by albabernal33
Service Price Transparency
Apr 28, 2025 -
Audi Ontario responded
We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional, great and helped you with everything you needed. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Has some of the best service advisors in the industry!
!! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime.
!! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime.
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by Louiscalderon0
Service Price Transparency
Apr 21, 2025 -
Audi Ontario responded
Louis,
Thank you for leaving Diana this positive review! We are happy to know that she always goes above and beyond for you. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
If it wasn’t for Alex Wong I’m not sure we would keep
going back to the Audi dealership in Ont, he’s an outstanding clerk who goes above and beyond for the customer.
going back to the Audi dealership in Ont, he’s an outstanding clerk who goes above and beyond for the customer.
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by jtriumph74
Service Price Transparency
Apr 15, 2025 -
Audi Ontario responded
We are grateful for you leaving Alex this flawless review! We are pleased to know that he is outstanding and went above and beyond for you. We hope to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez always goes above and beyond to ensure I
receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even tex
receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even texted me on her vacation day to advise everything was going smooth and the car would be ready by Saturday! Wouldn’t go anywhere else!!
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by Louiscalderon0
Service Price Transparency
Mar 26, 2025 -
Audi Ontario responded
Louis,
Providing impeccable service is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction! We are thrilled to know that she always goes above and beyond for you and texted you advising everything was going smooth. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Diana Perez is an excellent service advisor.
She explains repairs recommended clearly and helps in decision process.
She explains repairs recommended clearly and helps in decision process.
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by Evan
Mar 17, 2025 -
Audi Ontario responded
Evan,
We are grateful for you leaving Diana this wonderful review! We are pleased to know that she is excellent and explains repairs recommended clearly. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Dani Paiz was away for a couple of days and Diana Perez
stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to
stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to do business with!
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by terri
Service Price Transparency
Mar 13, 2025 -
Audi Ontario responded
Terri,
Providing exemplary service is so important to us here at Audi Ontario and we are glad that Dani and Diana's efforts met your satisfaction! We are thrilled to know that they are the best, so helpful, knowledgeable and a pleasure to do business with. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Dani is cool.
She called me an uber to go home and come back. Made everything very easy, give that girl a raise!
She called me an uber to go home and come back. Made everything very easy, give that girl a raise!
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by Himynameisrocky
Feb 06, 2025 -
Audi Ontario responded
We are grateful for you leaving Dani this exceptional review! We are pleased to know that she made everything very easy and got you a Uber home and back when your vehicle was ready. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
I'm pleasantly surprised how fantastic this dealership
was. The service was impeccable.
Diana Perez communicated everything up front, took care of my needs and completed the task as promised
The servi
was. The service was impeccable.
Diana Perez communicated everything up front, took care of my needs and completed the task as promised
The service technicians are very knowledgeable as well. They took care of my problem all while I waited in their beautiful waiting area.
While waiting, I observed the staff, how they carry themselves, dressed.
Everyone has a positive attitude, all dressed well and eager to please their clients.
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by thegreatpaulsmith
Service Price Transparency
Jan 23, 2025 -
Audi Ontario responded
We are grateful for you leaving Diana this exceptional review! We are pleased to know that she communicated everything up front, took care of your needs, completed the task as promised and was very knowledgeable. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager
Audi Ontario has an awesome team.
Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with o
Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with our A3. We ended up upgrading to an S5 with an amazing salesman named Matt Rodriguez. He is friendly, professional, courteous and not pushy at all. We got a chance to meet Brett, the sales manager, for a brief moment as well and we were very impressed with his amazing customer service. You can tell he is a good leader for his entire team. Keep up the great work guys!
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by thebuenofamily
Jan 14, 2025 -
Audi Ontario responded
We appreciate you for leaving Ramon, Matt and Brett this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were helpful, friendly, professional, courteous and not pushy at all. We sincerely congratulate you on your new Audi S5- behalf of the entire Audi Ontario team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi- General Manager