Diana Perez
Diana Perez at Envision Ford of Oxnard

Diana Perez

Finance

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Diana Perez

January 19, 2026

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Employee Rating

Our experience was very good. Miguel was knowledgeable with the vehicle and accommodated are requests quickly. Diana in finance explained things in detail and we felt confident wi More

by seadognme
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cruz

January 19, 2026

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Employee Rating

Excelente servicio muy amable todo fue excelente selos recomiendo Ford es lo mejor que puede existir More

by procorocastillo7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 16, 2026

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Thank you for helping me getting the truck I wanted. Kudos to Ms. Perez for working the deal. More

by kdub510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Singh

Jan 16, 2026

Envision Ford of Oxnard responded

Thank you for the kind words! We’re glad we could help you get the truck you wanted, and we truly appreciate the shout-out to Ms. Perez for working the deal. She’ll be happy to hear your feedback. Enjoy your new truck, and thank you for choosing us! — Ford of Oxnard Team

December 19, 2025

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Employee Rating

I spoke to 5 different people at your dealership to try and get a replacement key for a ca we bought there, with a policy you sold us but no one knows how to help and we still don’t have our spare key. Why More

by HorrobleFollowup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2025

Envision Ford of Oxnard responded

Thank you for bringing this to our attention. I completely understand how frustrating this situation must be, especially after speaking with multiple team members and still not having a clear resolution. That is not the experience we aim to provide. To clarify, we absolutely stand behind the products and policies we offer, and our intention is always to support our customers through the full process. That said, it’s clear there has been a breakdown in communication or follow-through here, and for that I sincerely apologize. We would appreciate the opportunity to review your specific policy details and ensure this is handled correctly and promptly. Please reach out to our management team directly so we can take ownership of this and work toward a resolution as quickly as possible. Thank you for your patience, and we hope to restore your confidence in our dealership.

November 23, 2025

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Employee Rating

JT was excellent. The deal was done over the phone. When one deal fell through (no fault of his own), he worked tirelessly finding a similar truck. He exceeded the las More

by mike.latoris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jarrod "JT" Thomas

Dec 20, 2025

Envision Ford of Oxnard responded

Thank you for taking the time to share your experience. We’re glad to hear JT provided excellent service and made the entire process seamless, even handling everything over the phone. When the original deal didn’t come together, his determination to find the right truck—and exceed expectations on both features and price—speaks volumes about his commitment to our customers. We truly appreciate your business and your kind words, and we hope you’re enjoying your new truck. Please don’t hesitate to reach out if we can help again in the future.

November 19, 2025

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Employee Rating

Enjoyed the experience. Sam is a very good salesman. Listens and is knowledgeable. Good job More

by willey2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 13, 2025

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear you enjoyed the experience and that Sam took excellent care of you. His ability to listen and share his knowledge is something we truly value. We appreciate you choosing us and look forward to assisting you again. — Ford of Oxnard Team

November 11, 2025

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Carlos was very professional, helpful and knowledgeable . A pleasant purchasing experience. A good selection of cars to look at and to select from. More

by jedhendrickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Carillo

Nov 11, 2025

Envision Ford of Oxnard responded

Thank you for the great feedback! I’m glad to hear Carlos made your experience smooth and enjoyable, and that you found a great selection to choose from. We appreciate your business and look forward to serving you again in the future!

November 10, 2025

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Good service they were able to help us out with our purchase and very friendly More

by juliguzman1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2025

Envision Ford of Oxnard responded

Thank you for your feedback! We’re glad to hear you received good, friendly service and that our team was able to help with your purchase. We truly appreciate your business and look forward to assisting you again in the future.

November 09, 2025

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Exactly 💯 good customer service 👏 👍really respect 🙏 and can to other no issue on property 👏 👍 🙌 👌 everything ok More

by bigrhino43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Vieyra, Jesse Corralejo

Dec 13, 2025

Envision Ford of Oxnard responded

Thank you so much for the kind words! We truly appreciate your respect and are glad to hear you received great customer service and had no issues during your visit. That’s exactly the experience we strive to provide. Thank you for choosing us—we look forward to seeing you again! — Ford of Oxnard Team

October 29, 2025

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Employee Rating

Great service and very good and convenient service and work ethic súper higher quality cars More

by PAZ.ROSALVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos, Gabriel Palomares , Carlos Carillo

Dec 23, 2025

Envision Ford of Oxnard responded

Thank you for your feedback! We’re glad to hear you received great, convenient service and appreciated our team’s strong work ethic and high-quality vehicles. We truly appreciate your business and look forward to assisting you again in the future.

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