
Dick Titterington
General Sales Manager
Moritz Chrysler Jeep Dodge Ram
9101 Camp Bowie W Blvd
Fort Worth, TX 76116

Industry Experience
44 yrs, 6 mos
Languages Spoken
English
30 Reviews
Write a Review30 Reviews of Dick Titterington
March 18, 2024
Just purchased another Challenger from Moritz. First class operation, very customer oriented, the best in the business! Highly recommended! First class operation, very customer oriented, the best in the business! Highly recommended! More
Other Employees Tagged: Bruce Chatterjee, Walter "Coach" Heigle
November 25, 2021
Great customer service! They’re willing to go the extra mile for their customers. Highly recommend Moritz to anyone looking for a new or preowned vehicle. mile for their customers. Highly recommend Moritz to anyone looking for a new or preowned vehicle. More
Other Employees Tagged: Bruce Chatterjee, Walter "Coach" Heigle
October 30, 2021
Took amazing care of me. Dick and Walter made me feel like family. I can't tell them how grateful I am to not have to go through a major purchase alone. like family. I can't tell them how grateful I am to not have to go through a major purchase alone. More
Other Employees Tagged: Bruce Chatterjee, Walter "Coach" Heigle
September 17, 2021
Worst internet sales and email communications of any dealership I have ever worked with. I was very interested in a current vehicle and did a payment option app on their website and tried to contact the dealership I have ever worked with. I was very interested in a current vehicle and did a payment option app on their website and tried to contact them concerning the numbers. Had a couple of responses with no answers. The so called internet sales manager Samantha Carey responded with it would be subject to my credit approval. I asked specifically about the trade appraisal and didn't get a response. Got a few other emails telling me I could do what I have already done on their website. I received 2 different emails from the same email address with 2 different signatures and neither matched the name of the email address. Even tried to send an email to the general sales manager Dick Titterington to complain of the treatment. No response. I then went on the website and sent a message thru their contact us app and still no response. I was very serious about making this purchase and wanted to complete everything before heading in to the dealership both for expedience and minimal face to face contact with covid going on. None of the names were listed on meet the staff on their website page and even none of the listed ones here on this website. I didn't trust anyone using someone else's email address and found it very confusing. I didn't know who I was emailing with and let them know that. All I wanted to know is if Moritz would honor what the payment calculator stated was accurate. I was even just trying to get the selling price of the vehicle. I was concerned it was taking so long that the car would be sold without me even getting a chance to purchase it. Very unprofessional and lack of customer service. Would love to hear from management concerning this treatment and why I wasn't taken serious with my inquiries. They will know who I am with the vehicle in question: JEEP Grand Cherokee L Overland Stock: 8128747. Several submissions were made thru the dealer website. More
April 10, 2021
Moritz is a great organization. Very professional and knowledgeable, no pressure approach. "Coach" Heigle knows his stuff. I ordered a new RAM 2500 through him, The truck arrived 9 weeks later to the day knowledgeable, no pressure approach. "Coach" Heigle knows his stuff. I ordered a new RAM 2500 through him, The truck arrived 9 weeks later to the day and delivery was smooth, quick, and easy. Highly recommend! More
Other Employees Tagged: Walter "Coach" Heigle
March 20, 2021
Wouldn’t dream of doing business anywhere else!!! Thank you Jim, Dick, MORGAN (freaking love this girl ❤️❤️) and Kenny....y’all are the best!!! By far this car is my FAVORITE💗💗💗 you Jim, Dick, MORGAN (freaking love this girl ❤️❤️) and Kenny....y’all are the best!!! By far this car is my FAVORITE💗💗💗 More

Other Employees Tagged: Bruce Chatterjee, Morgan Pendergrass, Kenny Khan
August 11, 2020
What a great experience we had! Our salesperson Edward Mack was excellent in every way and made the process so simple...it was truly a pleasure buying a vehicle. We highly recommend Edward Mack! Mack was excellent in every way and made the process so simple...it was truly a pleasure buying a vehicle. We highly recommend Edward Mack! More
Other Employees Tagged: Edward Mack Jr., Ron Reed, Frank Buttenhoff
May 30, 2020
Won’t go anywhere else! Everyone is very helpful and trustworthy. I don’t even bother shopping other dealerships. Make sure you shop their inventory before going in, it makes Everyone is very helpful and trustworthy. I don’t even bother shopping other dealerships. Make sure you shop their inventory before going in, it makes for a much smoother process. More
Other Employees Tagged: Walter "Coach" Heigle
May 22, 2020
My overall experience was great! I got my dream truck and the process was very easy and simple. The entire staff was nice and treated me very well! the process was very easy and simple. The entire staff was nice and treated me very well! More
Other Employees Tagged: Walter "Coach" Heigle


