Dick Titterington
Dick Titterington at Moritz Chrysler Jeep Dodge Ram

Dick Titterington

General Sales Manager

Moritz Chrysler Jeep Dodge Ram

9101 Camp Bowie W Blvd
Fort Worth, TX 76116

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30 Reviews

Industry Experience

44 yrs, 6 mos

Languages Spoken

English English

not yet
rated

30 Reviews

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30 Reviews of Dick Titterington

March 18, 2024

Dealership Rating
Employee Rating

Just purchased another Challenger from Moritz. First class operation, very customer oriented, the best in the business! Highly recommended! More

by Jamn82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Chatterjee, Walter "Coach" Heigle

Mar 21, 2024

Moritz Chrysler Jeep Dodge Ram responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Respectfully, The Moritz Chrysler Jeep Dodge Team

July 12, 2022

Dealership Rating
Employee Rating

I'm very happy with my experience at Moritz. My new truck arrived early and in great condition. More

by wadepatten
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter "Coach" Heigle

November 25, 2021

Dealership Rating
Employee Rating

Great customer service! They’re willing to go the extra mile for their customers. Highly recommend Moritz to anyone looking for a new or preowned vehicle. More

by faucet.heap_0e
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Chatterjee, Walter "Coach" Heigle

Dec 01, 2021

Moritz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Respectfully, The Moritz Chrysler Jeep Dodge Team

October 30, 2021

Dealership Rating
Employee Rating

Took amazing care of me. Dick and Walter made me feel like family. I can't tell them how grateful I am to not have to go through a major purchase alone. More

by Lorirentfrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Chatterjee, Walter "Coach" Heigle

Nov 03, 2021

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Respectfully, The Moritz Chrysler Jeep Dodge Team

September 17, 2021

Dealership Rating
Employee Rating

Worst internet sales and email communications of any dealership I have ever worked with. I was very interested in a current vehicle and did a payment option app on their website and tried to contact the More

by laruso.b60
Customer Service
Friendliness
Recommend Dealer
No
Sep 20, 2021

Moritz Chrysler Jeep Dodge Ram responded

Laruso, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Respectfully, The Moritz Chrysler Jeep Dodge Team

Sep 25, 2021

laruso.b60 responded

After receiving an email from the general sales manager, my comment concerning there was no response from the manager was inaccurate as I had the wrong email address and therefore he never received my email and had nothing to respond to. I would also like to state that there is still a communication issue as the response states "Please contact me at your earliest convenience." It's signed: "Respectfully, The Moritz Chrysler Jeep Dodge Team" Who am I supposed to contact? As a follow up, I was just informed by the general sales manager Dick Titterington is no longer willing to work with me and come up with a satisfactory resolution. He almost had me going with we will work on the website issue but when I went back to it again today, the trade appraisal was even higher than the previous one. He offered me over 4k under what the website stated. I tried working with him offering a lower value for the trade than offered. He wasn't comfortable with it. I was willing to take over 3k less than offered. I even found a vehicle with all the equipment I wanted at another dealership and have it transferred or if even possible to go to the other dealer myself and they could work out the paperwork between them. He said it was 900 dollars more than what he offered. He offered less of a vehicle than I originally wanted. I offered more of a down payment. Once again customer relations were dismissed over the greediness of higher profits. The dealership was in no way going to lose any money off what I thought was a reasonable request. I wonder what the government agencies overseeing commerce and questionable marketing tactics are going to say.... They said their number one priority was to remedy my situation all the while it was actually PROFITS.....

April 10, 2021

Dealership Rating
Employee Rating

Moritz is a great organization. Very professional and knowledgeable, no pressure approach. "Coach" Heigle knows his stuff. I ordered a new RAM 2500 through him, The truck arrived 9 weeks later to the day More

by jimbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter "Coach" Heigle

Apr 14, 2021

Moritz Chrysler Jeep Dodge Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Respectfully, The Moritz Chrysler Jeep Dodge Team

March 20, 2021

Dealership Rating
Employee Rating

Wouldn’t dream of doing business anywhere else!!! Thank you Jim, Dick, MORGAN (freaking love this girl ❤️❤️) and Kenny....y’all are the best!!! By far this car is my FAVORITE💗💗💗 More

by mruthesell74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Chatterjee, Morgan Pendergrass, Kenny Khan

Mar 24, 2021

Moritz Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, The Moritz Chrysler Jeep Dodge Team

August 11, 2020

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Employee Rating

What a great experience we had! Our salesperson Edward Mack was excellent in every way and made the process so simple...it was truly a pleasure buying a vehicle. We highly recommend Edward Mack! More

by Cathy Norman
Recommend Dealer
Yes

Other Employees Tagged: Edward Mack Jr., Ron Reed, Frank Buttenhoff

Aug 14, 2020

Moritz Chrysler Jeep Dodge Ram responded

Thank you for your great review, Cathy! We're glad to have Edward on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, The Moritz Chrysler Jeep Dodge Team

May 30, 2020

Dealership Rating
Employee Rating

Won’t go anywhere else! Everyone is very helpful and trustworthy. I don’t even bother shopping other dealerships. Make sure you shop their inventory before going in, it makes More

by Jlg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter "Coach" Heigle

Jun 03, 2020

Moritz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Respectfully, The Moritz Chrysler Jeep Dodge Team

May 22, 2020

Dealership Rating
Employee Rating

My overall experience was great! I got my dream truck and the process was very easy and simple. The entire staff was nice and treated me very well! More

by Jvoss82
Recommend Dealer
Yes

Other Employees Tagged: Walter "Coach" Heigle

May 22, 2020

Moritz Chrysler Jeep Dodge Ram responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Respectfully, The Moritz Chrysler Jeep Dodge Team

1

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