Diego Gonzalez

Vallejo Hyundai responded

Thank you for taking the time to share your experience. We’re very glad to hear our service team was able to take great care of your vehicle after the engine issue and earn your continued trust for future maintenance. Richard and the entire service crew truly appreciate your kind words. We look forward to being here for you anytime you need us at Vallejo Hyundai. Best regards, Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you for taking the time to share your experience. We’re glad to hear Diego was able to get you scheduled quickly and took good care of you during your visit. We also appreciate you pointing out the concern regarding the noise behind the dash and the importance of having that documented on the repair order for proper trackability. That feedback is very helpful and will be shared with our team so we can ensure concerns are consistently noted, even when an issue cannot be duplicated at the time of the visit. Thank you again for your business and for bringing this to our attention. Please don’t hesitate to reach out if the concern continues or if we can assist you further. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your great service experience with us! ⭐⭐⭐⭐⭐ We’re happy to hear that our team was professional, friendly, and kept you informed throughout the entire visit. Providing timely, thorough service and ensuring our guests leave confident in the quality of our work is always our goal. Thank you for choosing Vallejo Hyundai—we look forward to taking care of you again in the future. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Robert, thank you for your continued trust and loyalty to Vallejo Hyundai. We truly appreciate you being a long-time customer, and it means a great deal to hear that this was one of your best experiences since purchasing your Sonata. Our team works hard to deliver consistent, high-quality service, and feedback like yours lets us know we’re on the right track. We look forward to continuing to take care of you for many years to come. Best regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the kind words! We’re glad to hear our team was polite and helpful and that your visit was easy and stress-free. We truly appreciate you choosing Vallejo Hyundai and look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

¡Muchas gracias por su comentario, Patricia! Nos alegra saber que Diego pudo ayudarle con todo lo que necesitaba y responder a todas sus preguntas. Nos enorgullece brindar un servicio excelente y comentarios como el suyo nos motivan a seguir mejorando. ¡Gracias por elegir Vallejo Hyundai! Thank you for trusting Vallejo Hyundai—we truly appreciate your feedback and look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Hello Eclecticjen, Thank you for your feedback and for taking the time to leave a review. I’m glad to hear that Jordan made your service experience easy and comfortable and that we provided an excellent level of service. If there is anything you may need in the future, please do not hesitate to give us a call. Thank you for choosing Vallejo Hyundai for your vehicle service needs. Sincerely, Nate Sanchez Service Director

Vallejo Hyundai responded

Shelley, thank you for taking the time to share your detailed feedback. We’re glad to hear the service was completed ahead of schedule and that your overall experience was positive. That said, I sincerely apologize that the windshield washer fluid concern you clearly pointed out was not addressed as promised. When a customer takes the time to call out one specific request, it should be handled without exception. This is something we take seriously, and I appreciate you bringing it to our attention so we can address it with our team and prevent it from happening again. Please feel free to reach out directly so we can make this right for you as quickly as possible. Thank you again for your honesty and for choosing us. Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you for choosing Vallejo Hyundai and for taking the time to share your experience. We’re glad to hear everything went smoothly from scheduling through completion of your visit. We appreciate your trust in our service team and look forward to welcoming you back for your next visit. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

James, thank you again for choosing Vallejo Hyundai and for taking the time to share your experience on another platform. We truly appreciate the consistency of your feedback. We are glad the distance was worthwhile and that our team was able to make the process clear, efficient, and respectful of your time. It is great to hear that Cruz and Fadi were able to align everything upfront, allowing your visit to be focused on a smooth delivery rather than lengthy negotiations. We also appreciate you recognizing Anthony for keeping the paperwork process straightforward and pressure-free. Creating a transparent, welcoming environment—from sales to finance to service—is a priority for us, and we are pleased that you and your family felt that throughout your visit. Thank you again for your trust and recommendation. We look forward to welcoming you back in the future. Best regards, Aiman Saleh General Manager Vallejo Hyundai