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170 Reviews of Digital Air Strike
Verified Customer
August 12, 2025
I arrived at 8:20 AM for a 8:30AM appointment to mount and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager to see what was taking so long. He told me that they had discovered that there were 2 different style lug nuts and the installer had trouble getting the odd ones off as they didn''t have a tool that would fit it. I did not know there were 2 different types on the truck, however IF they had discovered that as soon as they took the truck back why did I have to wait 3 hours and then ASK what the hold up was? What if I had known about them and actually had the correct tool to fit it? A total lack of communication from service manager. I also didn''t have the alignment done as I had an appointment I had to be at and didn''t have time to wait another hour while it was being performed. There is NO WAY my truck will ever go back to this installer. More
by Dale7champ94
Other Employees Tagged: Tom Nastri
August 10, 2025
Jalen’s was great in the service he gave us. Love our new car. Would go back. Love our new car. Would go back. More
by nessadward
Other Employees Tagged: Tom Nastri , Jaylen
August 07, 2025
Very professional. My second vehicle from them.Tyler was very good at his job.Good job My second vehicle from them.Tyler was very good at his job.Good job More
by susanmmatherly
Other Employees Tagged: Tom Nastri , Tyler
August 07, 2025
Scott Elmore was very attentive re I had a doctor appointment I needed to keep. Plus oil change, it was time for an inspection . He asked one of the service techs if they could do the inspection, a appointment I needed to keep. Plus oil change, it was time for an inspection . He asked one of the service techs if they could do the inspection, and Chelsea said she could complete in time! I wanted to acknowledge Chelsea’s work attitude to get it completed with some time to spare and Scott’s concern to help me keep my appointment. More
by OLIVEREMMA3
Other Employees Tagged: Tom Nastri , Scott Elmore and tech-Chelsea
August 05, 2025
I had to go to the service department 3 times. Waited an hour to have them tell me we have to order the part Next time install was ready, waited again for an hour to have them tell me it would b Waited an hour to have them tell me we have to order the part Next time install was ready, waited again for an hour to have them tell me it would be at least 6 hours to install. Had to leave with the truck again. Finally set up a day, dropped it off 8am, agreed it would be at least 6 hours, I called after 8 to see what was going on, Didn't get the truck back till the following afternoon, i was told they had to get more parts. Need better communication!!!! Thats all, More
by CARPCON1
Other Employees Tagged: Tom Nastri
August 05, 2025
Dealing with Nicholas was extremely easy and he's a great asset to your company. We will and have told our friends about your Dealership and all the great people you have working for you. When we need anot asset to your company. We will and have told our friends about your Dealership and all the great people you have working for you. When we need another vehicle, we will definitely stop by your Dealership first! More
by rustypype
Other Employees Tagged: Tom Nastri
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