Don McEwen | Page 5

I recently purchased a vehicle from Dover Chevy. My experience from beginning to end was great! I can’t say enough how personable the staff is and made the process so seemless. I have had my car no My experience from beginning to end was great! I can’t say enough how personable the staff is and made the process so seemless. I have had my car now for over a month and I love it! I wouldn’t go any where else. More

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Brought my car in to have my snow tires changed over and lucky me I got to work with Jen again. The other advisor (forgot his name) was very nice but I Jen is the reason that I am a loyal customer. While I lucky me I got to work with Jen again. The other advisor (forgot his name) was very nice but I Jen is the reason that I am a loyal customer. While I was there I got to meet the service manager, it was obvious that he was new but he did his very best to make sure that I had a great experience, he even made me a coffee just the way that I like it! Great visit, 5 stars! More

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I had a very delightful experience @ Dover Chevrolet. The tech Zach was very friendly. The advisor Devon was very knowledgeable. The store General Manager even greeted me and attempted to tell a funny The tech Zach was very friendly. The advisor Devon was very knowledgeable. The store General Manager even greeted me and attempted to tell a funny joke (He was not that funny) but was a great experience none the less. Great Job!! More

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I had the worst experience ever dealing with Dover Chevrolet service department. Went in for an airbag recall and air bag light on. I dropped my truck off the night before so they could start on it fi Chevrolet service department. Went in for an airbag recall and air bag light on. I dropped my truck off the night before so they could start on it first thing in the morning. I got a call the next morning letting me know what was wrong and it would be done that day. I received a call from the service representative that afternoon stating that the parts driver left early and my part wouldn’t be available until Monday. I went without a vehicle for the weekend because they didn’t have any loaners and than on Monday I never received a call from them about the status of my truck. At 4:45pm I called them about my vehicle and they told me it was ready but the person that should have called me left early. I ended up getting my truck the next morning. I had asked to see the part that they replaced and they told me the mechanic had thrown it out and that the dumpsters were emptied that night. When I went to get in my vehicle all my belongings that were behind my seat were thrown over the passenger side of the truck and the matting under the drivers seat was pulled out. I notified the service manager and they fixed the floor matting behind the drivers seat and he made a lame excuse why my belongings weren’t put back behind the seat like they were. He told me they didn’t want me to think that the mechanic was rummaging through my belongings. So they just leave them thrown about the cab. I understand that unforeseen things can happen but all I ask is to be honest with me and own up to your mistakes. Going back will be unlikely. More

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