Tire rotation shouldn’t take more than a hour
Looked in
to check on the truck and two techs just standing there talking
to check on the truck and two techs just standing there talking
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by SLACK5
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Washington Ford Inc. responded
Stan,
Thank you for the feedback. We strive to provide our guests with the least amount of wait time while servicing their vehicles, while at the same time not rushing the work. It's a fine line to say the least and I apologize for your repair exceeding the amount of time you feel it should take for that service. I use examples like this as teachable moments for my staff and this will be addressed. Thank you for sharing and for your business, JS.
Jeff Schaerer
General Manager
Washington Ford
wish Don was my salesman but he could use some help with
his jokes maybe a lot of help with his jokes
his jokes maybe a lot of help with his jokes
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by RICHROBB
Verified Customer
Verified Customer
Service Price Transparency
We have had positive experiences at Washington Ford and
Don Paris is the best service worker!
Don Paris is the best service worker!
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by NBBAKER
Verified Customer
Verified Customer
Service Price Transparency
So I hate taking my cars to a dealership but mason is
such a good mechanic! I have only had my truck serviced with him since I purchased it. Mason is great!
such a good mechanic! I have only had my truck serviced with him since I purchased it. Mason is great!
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by ZAVALLO62
Verified Customer
Verified Customer
Service Price Transparency
Great service in a pleasant environment.
Happy to recommend them. Also LOVE my Ford Bronco!
Happy to recommend them. Also LOVE my Ford Bronco!
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by Barbara
Verified Customer
Verified Customer
Service Price Transparency
Don takes care of me every time I have work done there.
Service is top notch. Brian Bojarski is my sales guy and he always give Mrs the best deals!!!
Service is top notch. Brian Bojarski is my sales guy and he always give Mrs the best deals!!!
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by Fordguy81
Verified Customer
Verified Customer
Service Price Transparency
Don is phenomenal.
Does things in a timely manner and keeps me updated. Personable and easy to talk to. All around great guy! Glad he’s our service advisor.
Does things in a timely manner and keeps me updated. Personable and easy to talk to. All around great guy! Glad he’s our service advisor.
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by sabrina
Verified Customer
Verified Customer
Service Price Transparency
Awesome experience.
The pick up and delivery service was very helpful. Thanks so much for taking such good care of me.
The pick up and delivery service was very helpful. Thanks so much for taking such good care of me.
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by Ron N
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brian Bojarski
New tires installed had to return to dealer tires over
inflated 6 psi over the 35 psi recommended.
A bit of an inconvenience.
inflated 6 psi over the 35 psi recommended.
A bit of an inconvenience.
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by PARTHUR64
Verified Customer
Verified Customer
Service Price Transparency
First time in, Ford F150, King Ranch with 246,000 miles
on it only serviced at a Ford dealer. Needed the standard oil, change tire rotation, spin balance, and then replace transmission fluid. Everything wa
on it only serviced at a Ford dealer. Needed the standard oil, change tire rotation, spin balance, and then replace transmission fluid. Everything was spot on and they ran out to get synthetic oil as for my model truck. They didn’t happen to have the proper weight that gave him a five.
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by gene.rindels
Verified Customer
Verified Customer
Service Price Transparency