Don Ratcliffe | Page 4

outstanding dealership I have been buying my vehicles from miller Ford since 1979. I always get the best service possible. Just bought a 2015 f150. Bobby Hall was my sales p I have been buying my vehicles from miller Ford since 1979. I always get the best service possible. Just bought a 2015 f150. Bobby Hall was my sales person. He did an outstanding job. He helped me through every aspect of my special order. and made sure I got my truck as quickly as possible. My hats off to the entire sales team as each member was friendly, courteous and went out of their way to make sure I had a perfect experience. More

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Purchase of a dealer pre-owned certified car I had a great experience at this dealership after fearing the trip to buy a car and having to face high pressure tactics knowing that all I wanted to I had a great experience at this dealership after fearing the trip to buy a car and having to face high pressure tactics knowing that all I wanted to do was drive and request details about the car including cost and financing, then exit gracefully. I was shocked that the salesman, C, most pleasantly, allowed me my wish and answered all my questions with thorough knowledge of the car, a Lincoln MKX. He wished me a good day and I left easily on my terms. After visiting another non-Lincoln dealership about another car, I couldn't get away fast enough from the "zoo-like" atmosphere. Suffice it to say, I bought the Lincoln at Miller Ford Lincoln. More

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A Stressful Process Made Easy I started the buying process by checking out the Ford Fusion through Consumer Reports. That led me to True Car Pricing which showed the discounts I c I started the buying process by checking out the Ford Fusion through Consumer Reports. That led me to True Car Pricing which showed the discounts I could qualify for. When I arrived at the dealership, I asked for Jordan who came out immediately to greet us. Jordan introduced me to Carlos who would be our sales associate. Carlos was very knowledgeable and professional, making us feel welcome and at ease. Jordan, as promised, had the vehicle we were interested in waiting for us under cover (it was snowing), which was an appreciated touch. Carlos thoroughly explained the cars features and answered my endless questions and seemed to enjoy doing so. We decided to get some numbers going; that process was a bit slow, but not unbearable. Once we settled on a price, Don took over. He found us an additional discount that of course made us feel better about the deal. We finished the paperwork and Carlos again went over the interior features to make sure we had a good grasp. We took the car home and are very pleased with the entire experience. My wife and I would do business with Miller Ford in the future. More

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2nd Time I've Purchased -SIMPLY AMAZING!!!! I can't say enough about Miller Ford! I purchased a vehicle five years ago and just returned to purchase another . It is not your typical dealership. I can't say enough about Miller Ford! I purchased a vehicle five years ago and just returned to purchase another . It is not your typical dealership. You do not have to go back-and-forth over price or feel uneasy or pressured. They are a family run dealership and I truly could write for days and not sing their praises enough! It's speaks volumes that you see the same faces when you return five years later. Their own employees enjoy working there so much they don't leave. I had the same salesman I had all those years prior. If you're in need of a vehicle, look no further. Save yourself the stress and hassle of driving to dealer after dealer. They are kid friendly and even gave my three little ones posters for their rooms. We all left with smiles from ear to ear! There's a play area loaded with toys which keeps the kids busy while you need to do the business end of the transaction. Keith Randall and Michael( manager) were amazing. Melissa Miller has a heart of gold! Even their finance manager was so friendly and genuine.I truly can't say enough about them. They stand behind their vehicles and even on the service end of the dealership, they always see you through! Look no further and i'm sure you'll be singing their praises and they'll make a believer out of you too! More

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They Got it Right for me! I donated blood at Miller's in early February and decided to look for a replacement for my 2001 Saturn. I was shown a Tarus by Mike Glestein and was I donated blood at Miller's in early February and decided to look for a replacement for my 2001 Saturn. I was shown a Tarus by Mike Glestein and was impressed with the vehicle. It did not have all the features I was looking for and was a little out of my price range. When Mike followed up with me I told him the payment I could afford and the features I desired. He found a Fusion and we set up a test drive. It is exactly what I was looking for and we closed the deal. Everyone at Miller was friendly and very professional. More

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Great place to get your vehicle. Kevin and the crew at Miller Ford are first class. Very helpful and put in the extra time so we could get our Jeep. Highly recommend them to anyone lo Kevin and the crew at Miller Ford are first class. Very helpful and put in the extra time so we could get our Jeep. Highly recommend them to anyone looking for a vehicle. Don't look any further than Miller Ford for a GREAT deal. More

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great experience very friendly staff with no pressure whatsoever. All questions answered and quick with the paperwork. Would definitely buy at Miller again and would r very friendly staff with no pressure whatsoever. All questions answered and quick with the paperwork. Would definitely buy at Miller again and would recommend to friends and family. More

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Escaping in my New Escape! My experience at Miller Ford was excellent from the first contact from my internet inquiry with Jessica to the final paperwork with Don. Once I came i My experience at Miller Ford was excellent from the first contact from my internet inquiry with Jessica to the final paperwork with Don. Once I came into the dealership I was turned over to Carlos Otero's very capable hands. He spent all the time that I needed while making my decision on which SUV was going to fit all of my needs. We had a good time checking out all of the options in the cars. If you're shopping for a new car with all the bells and whistles and you're feeling intimidated by it all, GO SEE Carlos! He explained how everything worked so I can get the most enjoyment from my new Escape. Everyone was so friendly and helpful. I've never had the experience with a finance manager like I did with Michael. It was like taking a step back in time when businesses truly appreciated their customers and made them feel appreciated. I'll be back to see my team! More

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mkz Purchase My experience at Miller Ford was the best leasing experience I have ever had. This is the fourth MKZ that I am leasing From Miller Ford and the person My experience at Miller Ford was the best leasing experience I have ever had. This is the fourth MKZ that I am leasing From Miller Ford and the personal service extended to my was perfect. My salesman Keith Randall could not have done any more More

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