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Donna Mogavero
Donna Mogavero at Germain Lexus of Easton

Donna Mogavero

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
70 Reviews
4.9

70 Reviews

Write a Review

70 Reviews of Donna Mogavero

November 08, 2025

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Employee Rating

Staff is always friendly and professional. The techs found the cause of my problem and took care if it. 222k and going strong thanks to AwayGermain. More

by DOUG.SANDY.ALLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Germain Lexus of Easton responded

Thank you for sharing your five-star review, Doug! We are thrilled to hear our team delivered efficient service and earned your continued support. We look forward to welcoming you back to Germain Lexus of Easton next time!

November 06, 2025

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Employee Rating

Great, friendly personnel; always good service; Ease of scheduling; availability of loaner cars; great service report showing what was done and evaluation of current car conditions. More

by mapaliz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Germain Lexus of Easton responded

Thank you for sharing your feedback about our team and our services here at Germain Lexus of Easton! We appreciate your business!

November 05, 2025

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Employee Rating

Best service person ever! Donna! Took care of all issues, and on timely manner, excellent service More

by rapper510
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 06, 2025

Germain Lexus of Easton responded

Thank you for stopping by to leave Germain Lexus of Easton a wonderful review!

November 01, 2025

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Employee Rating

Donna was great and courtesy driver was a good guy. I would definitely recommend you More

by BMCCASKIL2007
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Germain Lexus of Easton responded

Thanks so much for taking the time to leave Germain Lexus of Easton a great review!

October 26, 2025

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Employee Rating

Overall good experience. Everyone was pleasant and helpful. Donna contacted me as promised when the car was ready for pickup. More

by Wanda Anderson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Germain Lexus of Easton responded

Wanda, we're delighted you had a smooth experience with our team here at Germain Lexus of Easton! We will be sure to pass your kind words along to Donna. Safe travels, and we hope to see you again down the road!

October 25, 2025

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Employee Rating

Easton Lexus’ service department is first class. There’s a very nice waiting room, beverages and snacks and they staff is very courteous. More

by kratzerjoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with our team, Joel! We hope to serve you again in the future at Germain Lexus of Easton!

October 21, 2025

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Employee Rating

Outstanding customer service. They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment More

by HARRISLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Oct 22, 2025

Germain Lexus of Easton responded

Thank you for your feedback! We are thrilled to hear that you had a comfortable and clear experience. We hope to assist you at Germain Lexus of Easton again!

October 13, 2025

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The service was done in a reasonable amount of time and the car was clean when it was returned to me. More

by Tntlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Germain Lexus of Easton responded

We're glad you received prompt and clean service at Germain Lexus of Easton. Thank you for sharing your experience!

October 04, 2025

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Employee Rating

They excellent in sales and service after the sale. They follow up on any questions you have. More

by CATHY5170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JB Woodring, Josh Miller, Grant Garrison, Joshua Barnes, Kevin Daniels, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Oct 06, 2025

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

September 25, 2025

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Employee Rating

You get a bright smile and welcome to Germain Lexus. Upon entering lounge you are greeted and your service advisor greets you More

by edwakefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 26, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with our team, Ed! We appreciate your kind words and will be sure to share them with our team. See you next time at Germain Lexus of Easton!

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