Donnie Ellis
Donnie Ellis at Genesis of South Bay

Donnie Ellis

Service Manager

Genesis of South Bay

20433 Hawthorne Boulevard
Torrance, CA 90503

Contact Me
4.7
12 Reviews
4.7

12 Reviews

Write a Review

12 Reviews of Donnie Ellis

May 18, 2026

Dealership Rating
Employee Rating

Overcharge for services and wasn’t truthful when it came time to the payment so my family and I had to overpay More

by jessiejames19871
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

May 12, 2026

Dealership Rating
Employee Rating

Thank you for the detailed explanations that all owed me to fully understand the issues, and for handling the work so promptly. More

by info@bravocollision.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Genesis of South Bay responded

Thank you for mentioning how clearly Donnie explained the issues and how promptly we handled your Genesis G90’s service. We appreciate your trust and look forward to helping you again.

May 05, 2026

Dealership Rating
Employee Rating

Donny, the service manager, is truly wonderful! He’s knowledgeable and always greets his clients with a warm welcome and assures that everything will be taken care of. I actually considered purchas More

by Sonomom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Lee

May 05, 2026

Genesis of South Bay responded

We appreciate your five-star review. It’s wonderful to hear that Donnie’s expertise and warm greeting made servicing your GV80 such a smooth experience. We’re glad our team’s assistance with a loaner vehicle and handling your car seats eased your visit, and we look forward to welcoming you back.

May 02, 2026

Dealership Rating
Employee Rating

Very professional and prompt service. Jason was very knowledgeable and explained all my services in detail More

by andie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason

May 04, 2026

Genesis of South Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Genesis of South Bay!

May 02, 2026

andie1 responded

love to take my car to this dealership for services or any other needs. staff are always friendly and very professional. waiting area is very clean and inviting.

April 24, 2026

Dealership Rating
Employee Rating

Great service. Donnie and his team are the best! They strive for perfection and a good experience. More

by Mmarshall. gm0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Genesis of South Bay responded

Thank you for trusting us with your Genesis G90. We’re pleased Donnie and his team delivered meticulous care and a seamless service experience. We look forward to supporting you again.

April 19, 2026

Dealership Rating
Employee Rating

Services were great with a great team of workers and i will be back for sure More

by ted33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clayton

Apr 19, 2026

Genesis of South Bay responded

Thank you for sharing your experience with our service team. We’re glad your Genesis GV80 was taken care of so well and look forward to assisting you again.

April 19, 2026

Dealership Rating
Employee Rating

The people I dealt with were friendly and efficient. My car was picked up from my office and delivered back by the end of the day. Can’t get any easier than that! More

by spmungs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Genesis of South Bay responded

Thank you for sharing your positive experience. We’re happy Donnie and our service team handled the pickup and return of your Genesis GV60 so efficiently in one day. We appreciate the opportunity to make service hassle-free.

April 09, 2026

Dealership Rating
Employee Rating

Jason was excellent - hi follow up was timely and courteous . The facility and waiting room top notch . More

by moodyey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason

Apr 09, 2026

Genesis of South Bay responded

Thank you for highlighting our timely, courteous follow up and for letting us know the facility and waiting area met your expectations. We appreciate you trusting us with your Genesis GV70 service and look forward to assisting you again.

April 09, 2026

Dealership Rating
Employee Rating

Genesis cars and dealership are like buying a Porsche without the exorbitant price. Beautiful and elegant yet affordable. Even the service waiting area is extraordinary. The staff offer exceptional ser More

by ww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

Apr 09, 2026

Genesis of South Bay responded

We’re thrilled your service visit for your Genesis GV70 felt like a luxury sports car experience without the high cost. It’s wonderful to know Donnie and our team made your time in our service lounge exceptional. Thank you for recommending us to others.

April 04, 2026

Dealership Rating
Employee Rating

Competent, experienced, well trained, honest and friendly people who deal with customers thoughtfully and with clarity. I have great confidence in their thoroughness and professionalism. More

by molyneur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa, Sidney, Gloria all work well with people and communicate clearly!

Apr 04, 2026

Genesis of South Bay responded

We appreciate your kind words about the service on your Genesis G90. Our team takes pride in delivering clear, thorough care with professionalism and honesty. It’s great to know we earned your confidence, and we look forward to assisting you again.

1

Dealership Inventory (303 Vehicles)

new 2026 Genesis GV80 car, priced at $84,890
2026 Genesis GV80
new
Savile Silver exterior
Automatic
All-wheel Drive
used 2021 Mercedes-Benz GLB 250 car, priced at $21,498
2021 Mercedes-Benz GLB 250
used
Midnight Black exterior
Automatic
Front-wheel Drive
new 2026 Genesis GV80 car, priced at $85,830
2026 Genesis GV80
new
Green Matte exterior
Automatic
All-wheel Drive
new 2026 Genesis G80 car, priced at $72,685
2026 Genesis G80
new
Uyuni White exterior
Automatic
All-wheel Drive
used 2026 Genesis GV70 car, priced at $42,888
2026 Genesis GV70
used
Capri Blue exterior
Automatic
All-wheel Drive
new 2026 Genesis GV80 car, priced at $78,975
2026 Genesis GV80
new
Savile Silver exterior
Automatic
All-wheel Drive