Doug Coomes

Service Department is very knowledgeable and works on the truck very quickly! Super friendly and explains what needs to be done. truck very quickly! Super friendly and explains what needs to be done. More

by linrio16 Verified Customer Verified Customer

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Dropped in for an unexpected issue. The service dept took care of me and repaired it within a short period of time The service dept took care of me and repaired it within a short period of time More

by KJD Verified Customer Verified Customer

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A pleasant experience. The staff was kind and friendly. They were also very knowledgeable and provided me with a statement telling what they had done to my Bronco Sport. The staff was kind and friendly. They were also very knowledgeable and provided me with a statement telling what they had done to my Bronco Sport. More

by Tunderwood9406 Verified Customer Verified Customer

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My service was fast and efficient. William my service representative went over my vehicle check-up throughly and asked if there were any questions or concerns. William my service representative went over my vehicle check-up throughly and asked if there were any questions or concerns. More

by BUTTERCUPARCH Verified Customer Verified Customer

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they figured out the issue and paid for it themselves because I bought used 1 month ago because I bought used 1 month ago More

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Great experience as always. East Tennessee. Ford always does an outstanding job with my service. East Tennessee. Ford always does an outstanding job with my service. More

by STOVERWADE Verified Customer Verified Customer

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The service dept is always awesome and quick. We were in and out in just a little while. Will is always great and easy to work with We were in and out in just a little while. Will is always great and easy to work with More

by SMITTY26681 Verified Customer Verified Customer

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All went as it should, no issues, none. Will did great. Have a very nice day. Will did great. Have a very nice day. More

by MCSPITLER8 Verified Customer Verified Customer

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There was a few issues, but the Service Manager, Doug Cooms, was able to take care of all the issues and more. It was nice to have Doug listen and then solve the issues, answer my questions and make me Cooms, was able to take care of all the issues and more. It was nice to have Doug listen and then solve the issues, answer my questions and make me a happy customer! More

by PHILPERRY Verified Customer Verified Customer

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Great customer service. Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thoroug Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thorough More

by MASSAROMICHAEL84 Verified Customer Verified Customer

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