Doug Felster

Konner was amazing! He convinced me to go with a truck over a SUV. Getting me an incredible deal on a Silverado. Bill Fox is incredible! He convinced me to go with a truck over a SUV. Getting me an incredible deal on a Silverado. Bill Fox is incredible! More

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Doug and Dawn were exceptional with my lease experience as well at explaining my terms of the agreement and helping me decide on the additional maintenance options as well at explaining my terms of the agreement and helping me decide on the additional maintenance options More

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Replace power window switch. Warranty repair was completed satisfactorily. While I was waiting, I saw Doug Felster to get information on 2020 Equinox. He took time to search out Warranty repair was completed satisfactorily. While I was waiting, I saw Doug Felster to get information on 2020 Equinox. He took time to search out and print the material I needed. More

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My new Chevy Equinox Rick Kellogg is very helpful in helping my husband and I choose a car in explaining to us out of the car has to offer Rick Kellogg is very helpful in helping my husband and I choose a car in explaining to us out of the car has to offer More

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New Equinox Everything went as expected ok I cannot add much more Doug got me the Chevy Equinox I wanted in an efficient manner I am glad he took the time Everything went as expected ok I cannot add much more Doug got me the Chevy Equinox I wanted in an efficient manner I am glad he took the time to show me around the information screen More

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So easy to purchase a car ! Whenever I have bought a car in the past , it was like pulling teeth. Buy a car from Fox was totally effortless. I really appreciate the effort that t Whenever I have bought a car in the past , it was like pulling teeth. Buy a car from Fox was totally effortless. I really appreciate the effort that they put in to make the customer satisfied, More

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Multi-year Fox Chevrolet customer I've been a Fox Chevrolet customer for over five years. I've been very pleased with their sales, financing, and vehicle service individuals and staff. I've been a Fox Chevrolet customer for over five years. I've been very pleased with their sales, financing, and vehicle service individuals and staff. My lease will be completed in 2019 and I will lease another vehicle at that time. More

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Friendly, fast, easy and cost effective! What else do need? My family has bought our last 3 vehicles there. Again do I need to say more? I guess I do buy a car from Doug Felster there, he' What else do need? My family has bought our last 3 vehicles there. Again do I need to say more? I guess I do buy a car from Doug Felster there, he'll make it easy!! More

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Bill Fox Dealership is Awesome This was my 2nd time leasing a vehicle from Bill Fox Chevrolet and I won't go anywhere else from now on! I had a Great experience they are always pr This was my 2nd time leasing a vehicle from Bill Fox Chevrolet and I won't go anywhere else from now on! I had a Great experience they are always professional and helpful and answered all my questions. Doug Feltzer is truly a Great salesmen with tons of knowledge and great personalized customer service. I Love .my new Equinox and couldn't be happier with the service I received! More

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Attempted to lease a Equinox from you today. Your salesman was unfriendly to say the least and even accused me of lying when I informed him of a quote from the next door Toyota Dealer. I brought in salesman was unfriendly to say the least and even accused me of lying when I informed him of a quote from the next door Toyota Dealer. I brought in the Oakland Press from Saturday-today (7/13/2013) to see if the price would be honored. He informed me that the pricing was old and they could not honor it. Really? The paper from today would not be honored? He then told me that they were demos for that pricing. I asked him why it was not in the advertisement or the fine print. He informed me that it was common knowledge and that everyone knew! I guess it was only me that did not know. He then crunched some numbers and of course they were much higher that what was on the paper. I figured with my family working for GM I might receive a discount, but I was wrong. I leased a new Equinox from Mike Savoie later that day and they not only matched the price in the paper but they found another discount worth one thousand dollars off (competitive lease rebate) I was astounded and amazed. I was actually being treated like a human being! She even smiled and shook my hand. I am a very satisified customer now that I have gone to a different dealership. I wish that the original salesperson from Bill Fox could have been friendlier and worked with me on the price. If you don't have good customer service, you don't have anything! More

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