Doug Mosack

I went in to have our 2026 Kia Sportage serviced with an oil change and a tire rotation. They were very informative regarding the service process and the amount of time it takes. They even offered to clean oil change and a tire rotation. They were very informative regarding the service process and the amount of time it takes. They even offered to clean the outside and vacuum the inside front floor. It was all done in the perfect amount of time. While waiting inside the dealership, there was comfortable seating, beverages & popcorn available for free. What more could a person ask! It was an amazing first experience at Coughlin Kia in Lancaster, Ohio! More

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We purchased our vehicle in December of 2024 and could not be more pleased with our purchase service department is outstanding thank you,keep up your excellent service. not be more pleased with our purchase service department is outstanding thank you,keep up your excellent service. More

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Had our first service appointment on our new KIA SOUL, and the crew at Coughlin was outstanding. Fast, friendly, and helpful in every way. Jeff at check-in listened carefully, and explained everything. and the crew at Coughlin was outstanding. Fast, friendly, and helpful in every way. Jeff at check-in listened carefully, and explained everything. Car looked like new right after, thanks to the complimentary car wash and vacuum job. Excellent surroundings inside while waiting, too - snacks and soft drinks and TV and magazines. Terrific! More

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