Doug Ranzer

Billy Stewart was amazing at understanding my issue even though it was an off the wall request. He worked with Toyota corporate and myself relentlessly until we got my issue resolved. It was not an engineer though it was an off the wall request. He worked with Toyota corporate and myself relentlessly until we got my issue resolved. It was not an engineering problem and yet Billy still took the time to hear me out and get my 1794 tundra looking brand new. I would recommend Longo Toyota in Prosper Tx just so you can have Billy Stewart as your service manager working on your vehicle. I would 100% recommend them for your next purchase. More

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This is the 3rd vehicle we have bought from Longo Toyota of Prosper. The 1st with Tony and his new manager, Preston. They both went out of their way to work with us and show us the best vehicle for our nee of Prosper. The 1st with Tony and his new manager, Preston. They both went out of their way to work with us and show us the best vehicle for our needs. No high pressure or sales gimmick here! Just straight forward communication on price and options. We love this location and their staff. We’ve never had a bad experience at Longo. Sales and service is above expectations. More

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We have 2 Toyota Vehicles that we have serviced at Longo Toyota and Doug is honest and upfront on any needed repairs. At checkout, he will apply any available service coupons. Toyota and Doug is honest and upfront on any needed repairs. At checkout, he will apply any available service coupons. More

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We have bought 2 different Toyotas from Longo over the last few years and have had excellent communication with both our salesman and Doug my service tech. I usually wait on my vehicles because service de last few years and have had excellent communication with both our salesman and Doug my service tech. I usually wait on my vehicles because service dept is so quick! I highly recommend you check them out. More

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Doug is always a pleasure to work with. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. More

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Excellent service and communication. Doug was great to do business with. He took care of all of my needs and was very personable Doug was great to do business with. He took care of all of my needs and was very personable More

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Kenneth James, Cameron and Seth are friendly courteous and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their mission to satisfy every guest that visits the dealership. Thank you More

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Service writer Doug at Longo Prosper Toyota and the tire mechanic are top notch, fast , and professional .What a great experience I drive from Rockwall to get my service done there. 5 thumbs up. Tell them mechanic are top notch, fast , and professional .What a great experience I drive from Rockwall to get my service done there. 5 thumbs up. Tell them MJ sent you. More

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I’ve owned Toyotas for 20+ years. For that amount of time Doug Ranzer has been my service tech first at Pat Lobb Toyota, and now at prosper Toyota. If not for Doug, I don’t know that For that amount of time Doug Ranzer has been my service tech first at Pat Lobb Toyota, and now at prosper Toyota. If not for Doug, I don’t know that I would still own a Toyota. I value the honest , exceptional service that Doug provides. More

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Purchased my Highlander here, still drive the 30 miles to get it serviced due to consistent great customer service. get it serviced due to consistent great customer service. More

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