Dr. Donte Kara

Here is my review to the manager Jason since he did not want to accommodate with me and meet face to face with me to resolve the many issues I have had with them. You might as well leave your car stranded want to accommodate with me and meet face to face with me to resolve the many issues I have had with them. You might as well leave your car stranded and broke down somewhere before taking it to them and at this point any Clement Ford dealership because they just want your money and do not care about their customers AT ALL!!!!!! More

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Awful experience with the administrative/management of Clement. We are working on a 5 month old issue of a cancellation warranty that should have taken 5 days. Ford Protect has been wonderful and extrem Clement. We are working on a 5 month old issue of a cancellation warranty that should have taken 5 days. Ford Protect has been wonderful and extremely helpful. Too bad the staff at Clement didn't care about customer's after the sale! If you are reading this, I suggest looking at another Ford dealer to make your new/used car purchase. We are entitled to our opinions and reviews, and had we not needed a new vehicle fairly quickly I would have done more research on this dealer. They were the only one who had the color within a 4 hour drive, we drove 90 miles to this dealer. Hindsight, we should have waited a little longer - our last new vehicle purchase was 20 years ago and it was flawless. This has been worst than a root canal, at least that pain goes away after a short time ... this has been going on Since April 29, 2024. I pray we don't need to get our attorney involved, cha-ching, Clement Ford is not worth your time! More

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Purchase of a new vehicle plus premium added on. Finance department is absolutely atrocious to deal with. They care nothing but up selling and getting you to commit to things you don’t need. Rather Finance department is absolutely atrocious to deal with. They care nothing but up selling and getting you to commit to things you don’t need. Rather than listening to your needs terrible place to deal with. Do not buy anything from this company if you’re from out-of-state More

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The people there are great to deal with however the website needs some work because of it being misleading. website needs some work because of it being misleading. More

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Top notch customer service! Very professional and they took the stress out of new car shopping. I will definitely recommend this dealership and salesman to my friends and fa Very professional and they took the stress out of new car shopping. I will definitely recommend this dealership and salesman to my friends and family More

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This dealership pulled an extreme bait and switch. Car listed in the morning at $140000. We got to the dealership already approved through our credit union, they insisted on trying to get us a “better Car listed in the morning at $140000. We got to the dealership already approved through our credit union, they insisted on trying to get us a “better interest rate”.. but why did they go through the financial institution that we are already approved at? Before we came out I told the sales rep Cheng Pak that our credit union was not requiring a down payment and we expected the same if we went with their financing deal. The sales rep Chang Pak told us we were approved for the financing and we wouldn’t have to pay a down payment. I was talking to this person on the phone and texting from like 8:40 AM until 11:00 AM! Mind you.. IT IS THE SAME CREDIT UNION! We got there and the sales rep Chang Pak told us we needed to pay an additional $3,500 down? Also had the nerve to tell us that within the price they were charging us was the state required document fee of $499.. I found out the state does not require the buyer to pay $499. So many lies I don’t have enough room to type. I talked to the finance manager and some other person. It’s clear they have a dishonest way of doing business. We drove 40 minutes out of our way on a Friday evening to go through this nonsense. I do not recommend this dealership. More

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Carl is great to work with. He’s very attentive, and courteous, a true professional. My husband and I will definitely recommend Carl to all my friends and family. If your lookin He’s very attentive, and courteous, a true professional. My husband and I will definitely recommend Carl to all my friends and family. If your looking for a sales person, he’s your guy. More

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