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Dragon Zheng
Dragon Zheng at Serra Nissan

Dragon Zheng

Finance Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
12 Reviews
4.7

12 Reviews

Write a Review

12 Reviews of Dragon Zheng

July 18, 2025

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Employee Rating

They took my car right in and actually listen to me. Explain what was wrong. It took a few days to get the part in, but they called me every day to let me know what was going on which I thought was wond More

by bcave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Zac Willis, Mark Muhihu, Vince Lavender

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Jul 19, 2025

Serra Nissan responded

Thank you for your 5-star review, and for trusting our team here at Serra Nissan with your vehicle's service! We are very glad to hear about your great experience, and take pride in the opportunity to serve you. We hope you will return for any future vehicle needs!

June 22, 2025

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Employee Rating

They made the buying process very smooth and easy will recommend them to anyone! Thanks again! More

by jameccia1006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deandre Sandlin

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Jun 23, 2025

Serra Nissan responded

Thank you so much for your stellar review, and congratulations on your new car! We appreciate you trusting our team with your new vehicle, and are glad to have been part of the process. We look forward to serving you in the future as well!

June 12, 2025

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Employee Rating

Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Zac Willis, Ashley Meeks, Theo Todd

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Jun 13, 2025

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

May 27, 2025

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Employee Rating

The customer service is not on par. The nicest person we dealt with was the lady who followed up after service was not performed due to not being able to duplicate the issue. I would no More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ziggy, Dylan, lady out in service bay.

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May 29, 2025

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We would like to understand more about your experience and how we can improve, and we encourage you to give us a call at 205-856-2544 so we can work towards a resolution.

May 06, 2025

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Employee Rating

Billy really helped me to find a nice, affordable, dependable car. I recommend his services More

by snaustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker

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May 06, 2025

Serra Nissan responded

Thank you so much for a great review highlighting one of our dedicated sales professionals! We congratulate you on your new car, and want to thank you for trusting our team with your vehicle needs. We hope that you will continue to choose Serra Nissan for any future vehicle needs as well!

April 30, 2025

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Employee Rating

Mr. Billy Baker & Mr. Vincent were so attentive to my wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him More

by no20
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker, Vince Lavender

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May 01, 2025

Serra Nissan responded

Thank you so much for your glowing review! We are honored to have been able to serve you, and we sincerely thank you for choosing our team for your vehicle purchase. Welcome to the Serra family - we look forward to serving you in the future as well!

April 25, 2025

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Employee Rating

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 23, 2025

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Employee Rating

Originally I didn’t have a great experience, but after talking to the managers and getting more information, I’m so happy with my new car and thankful for the staff for taking the time to work with me and More

by bbourgeoisie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

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Apr 24, 2025

Serra Nissan responded

Thank you so much for your great review - we are so glad we were able to discuss your vehicle needs and find a great solution! We congratulate you on your new car, and thank you for the pleasure of your time and business. We look forward to serving you for any future service or sales needs!

April 04, 2025

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Employee Rating

Billy was a grate salesman to work with he was so helpful to make sure I was happy More

by sheila_bozeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker

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Apr 04, 2025

Serra Nissan responded

Thank you for shouting out one of our awesome sales professionals, Billy! We are so glad to hear about your great experience, and we congratulate you on your new car! Welcome to the Serra family - we hope to earn your time and business for any future service or sales needs, and we look forward to serving you!

March 26, 2025

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Employee Rating

It was overall a great experience. Everyone was very welcoming and veery helpful. I would recommend to friends. More

by brittanyabiddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Muhihu

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Mar 27, 2025

Serra Nissan responded

Thank you so much for your great review, and congratulations on your new car! We want to thank you for the pleasure of your time and your business with us here at Serra Nissan, and we hope that we can continue to serve you for any of your future vehicle needs!

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