Drew Knight

This is an Updated Review. The Parks Ford Team made Everything Right that was wrong the first time. They went above and beyond to get everything done to my F-150 Lariat that The Parks Ford Team made Everything Right that was wrong the first time. They went above and beyond to get everything done to my F-150 Lariat that was wrong when I bought it from them a couple of weeks ago. Thanks to All! More

Report | Print

The salesman Kevin did a great job and was very knowledgeable! Ask for Kevin, he will help you along the way! knowledgeable! Ask for Kevin, he will help you along the way! More

Report | Print

Tony and Drew were very kind and professional and worked very hard to get us the best deal without eating our time. very hard to get us the best deal without eating our time. More

Report | Print

Great experience at Parks. Big shout out to Will Bozeman, Gil Bravo, Tony Bravo, and Joe Alejandres for making the purchase of my new F-150 painless. They knew the truck I want Big shout out to Will Bozeman, Gil Bravo, Tony Bravo, and Joe Alejandres for making the purchase of my new F-150 painless. They knew the truck I wanted and did everything they could to get me to where I needed to be. I went to multiple dealerships before buying and can tell you for a fact that I would go to Parks over all the others around me. Will recommend them to anyone. More

Report | Print

Very easy to work with and reasonable with our trade. Did everything via Docusign and had the new car delivered same day. Great experience and will be back for any future purchases. Did everything via Docusign and had the new car delivered same day. Great experience and will be back for any future purchases. More

Report | Print

Very satisfied of the overall process from the time that I inquired about the vehicle till the day that I made the purchase. I was very impressed with the level of attention that I was able to receive despi I inquired about the vehicle till the day that I made the purchase. I was very impressed with the level of attention that I was able to receive despite it being a holiday week. Any information that I was interested in receiving was always sent to me promptly to include pictures and additional information regarding the vehicle features, pricing, and warranty. The sales representative Shami went above and beyond to ensure that any concern that I had was quelled immediately and was adamant that the car was prepared for my arrival and take home. Last, but not least, I was very satisfied with the negotiation process of the pricing and did not feel pressured to make the purchase. More

Report | Print

Great experience. I was in and out in 2.5 hours. I would recommend this dealership I was in and out in 2.5 hours. I would recommend this dealership More

Report | Print

This was the best experience purchasing a car that I’ve ever had. Mike and Joe and the entire staff were friendly and kind, unlike any other dealerships I’ve ever dealt with. Five stars all the way!! Grea ever had. Mike and Joe and the entire staff were friendly and kind, unlike any other dealerships I’ve ever dealt with. Five stars all the way!! Great job!! Thanks so much!! Carol and April More

Report | Print

Everyone was fantastic what a smooth transition in getting me into a new car. Thank you Mutaz. A+ getting me into a new car. Thank you Mutaz. A+ More

Report | Print

I do not do reviews, but I could not let this one pass. I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had I have never seen a dealership with so much emphasis on customer service. I went there for 1 particular vehicle. I purchased the vehicle that had an issue during the test drive. Mechanically inclined as I am, I knew it was a small issue. I purchased the vehicle anyway, left it with them for the repair at their expense, and they rented me a 15-passenger van that I could use on a vacation for my family that was to start the next day. Upon return, the part for my vehicle had just got in. I returned the van and they gave me a new bronco to drive while the vehicle was being repaired the next few days. And the vehicle I purchased, drives great now. And since I don't live in the area, they were going to drive the vehicle to me. I declined that and met them halfway instead. This is all inclusive to a pretty fair deal on the vehicle itself (2015 Ford Expedition EL). Everything was relaxed, no pressure, negotiation was quick easy and fair. I thank specifically, my salesman, Logan, Manager Drew, another manager whose name escapes me at this time, and Finance Officer Bishoy. And I don't want to leave out any of the front desk ladies that were so nice and helpful each time I called and showed up as well as the rental car office team. The whole place is dedicated to customer service. I will not speak to their prices as I looked at only the vehicle I was there for, but I'd bet they are all fair deals and I'd pay a little more here for the experience than to get a better deal with poor customer service somewhere else. Thanks again Parks Ford Team, Scott More

Report | Print