Dustin Ciccarelli

Amazing customer service and great vehicle. I was very comfortable at the dealership with the salesman, manager and other staff walking me through the process. The thing that stood out the most I was very comfortable at the dealership with the salesman, manager and other staff walking me through the process. The thing that stood out the most, was the lack if pushiness which was very appreciated. More

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Easy to deal with, quick transaction on leasing my car, very helpful with any questions. very helpful with any questions. More

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From start to finish my experience with Suburban Subaru of Troy was exemplary. They worked with me every step of the way to make my purchase happen. I have a debilitating muscle disease that required the of Troy was exemplary. They worked with me every step of the way to make my purchase happen. I have a debilitating muscle disease that required the pedals and gear shifter on my new Forester Premium Hybrid to be modified by a mobility shop. Not only did my salesman, Drew Piper, deliver my new car to the mobility shop for the modification work for me, he also turned in my old car, a Ford lease, to the nearby Ford dealership. This was the smoothest transaction I've ever had at a dealership. The entire staff was so friendly - a refreshing change from dealerships I've worked with in my 40+ years of leasing or buying a car. I'm so glad I listened to one of my workers who told me to buy from Suburban Subaru of Troy! More

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Friendly, courteous, knowledgeable, patient, professional. Open,clean modern facilities, large inventory. A bran I know and trust! professional. Open,clean modern facilities, large inventory. A bran I know and trust! More

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Drew and his team did a great job. A-plus! Over the years, the service dept has treated us very well. A-plus! Over the years, the service dept has treated us very well. More

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great atmosphere and not pushy - they let us take our time in decision process. highly recommend time in decision process. highly recommend More

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When my 11 year old Forester (over 200,000 miles) needed an expensive repair, they loaned me a vehicle to use while I considered whether I would repair or replace it. My ultimate decision was replacement. T an expensive repair, they loaned me a vehicle to use while I considered whether I would repair or replace it. My ultimate decision was replacement. They searched locally for the model and trim package I wanted. The purchase of the replacement vehicle went smoothly. More

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Great service and responsive. I have stopped at other dealerships but always wind up at Suburban Subaru. Dustin and Drew are great to work with, no overselling, always competitive I have stopped at other dealerships but always wind up at Suburban Subaru. Dustin and Drew are great to work with, no overselling, always competitive. More

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I’ve purchased 3 vehicles from Suburban Subaru, 2 of which were with Drew Pipper. He has always made the experience easy and informative at time of purchase and after for any follow up needs I may have which were with Drew Pipper. He has always made the experience easy and informative at time of purchase and after for any follow up needs I may have . More

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All around great experience. Everyone there is helpful and truly cares about their product and the customer. Everyone there is helpful and truly cares about their product and the customer. More

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