Duwoyn Snipe

I purchased a 2022 used vehicle from Corwin Honda and did not purchase the expensive extended warranty. Three days later my check engine light came on so I called Corwin Honda for help. I was told since I d not purchase the expensive extended warranty. Three days later my check engine light came on so I called Corwin Honda for help. I was told since I didn’t buy their warranty, there was nothing they could do.. they would not even look at it. I was obviously distraught, it felt dismissive and unprofessional. To be fair I did get a call a day later asking me to bring it in and apologizing for the incorrect information and that’s not how they do business. However at that point I was already upset with the way I was spoken to.I ended up taking the car to another dealership and they fixed it immediately free of charge because it was covered under the original powertrain warranty. More

by TAZUNIGA Verified Customer Verified Customer

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Bradley was a God send to two senior citizens. He was patient, kind, extremely knowledgeable with the whole process. Never had a question go unanswered. On time with our inspection meet up with ou He was patient, kind, extremely knowledgeable with the whole process. Never had a question go unanswered. On time with our inspection meet up with our mechanic. Also the finance process was slow but expertly handled. Again all questions addressed. Duwyon however has not followed through with his part of our bargain to add a second key fob, and not even communicated as to why. My calls and voice messages go unanswered. I just pray the man is not fallen ill. I actually delayed my response hoping Duwyon would step up and allow me to give him at least a 3 star review. Love our car so far, every day I find something new that it does for us. We feel indeed our God directed us to Corwin. Thank you More

by JJCARPENTER1 Verified Customer Verified Customer

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Great and attentive service. The car I purchased is wonderful and was a great value. I will be back to purchase cars in the future. The car I purchased is wonderful and was a great value. I will be back to purchase cars in the future. More

by DT Verified Customer Verified Customer

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Great guys! They made buying a new car an overall easy and good experience start to finish! They made buying a new car an overall easy and good experience start to finish! More

by shakailalincoln Verified Customer Verified Customer

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Every person that I dealt with at Corwin Honda was very friendly, knowledgeable and helpful. Great experience! friendly, knowledgeable and helpful. Great experience! More

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Listen to customers needs and wants. Wasn't any pressure from salesman like other dealers. Wasn't any pressure from salesman like other dealers. More

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Excellent! !! Got more than i expected!!! Great service . Friendly easy process id highly recommend to everyone !! Got more than i expected!!! Great service . Friendly easy process id highly recommend to everyone More

by NOEMAIL21 Verified Customer Verified Customer

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Honda has such a good product customer service doesnt matter to Corwin Honda. I started my car buying process on thursday and finished Saturday afternoon. The sales rep was saved by a finance rep Mario w matter to Corwin Honda. I started my car buying process on thursday and finished Saturday afternoon. The sales rep was saved by a finance rep Mario who overheard our conversation and told him the car that would be perfect fit for what I was asking for if not for him I would not of bought a car at corwin. Given the car just got in I understood there would be some time but 3 days and even after the 3 days to get my car the radio and nav wasnt programed as requested several times. When payment was brought up there was a miss communication as I said I wanted to pay for the car with my credit card. I get to finance and ricky said thats not possible and it was late bc I had another customer got to cut in front of me bc they were short staffed for over an hour they told me to go home. They were also working with a new system which I know can be hard. Also the gas cover on the car doesnt work and I still dont know if it would be covered. Also when buying the car cash with checks the second day the first rep I got said he couldnt print a reciept. Thankfully the finance rep Mario who told me about the car I wanted worked there and was able to sell the car to me and get me a receipt and answer all my questions for the most part that was with in his control. Honda has a great product so I was able to look past a lot of this negitive experience but I know they could do better in customer service. I know it was a used car that I bought so not the big money makers that the other cars would be but awful customer service experience. The sales rep Sean was nice and not all of the experience was his fault but a lot of the team could do better. Still waiting to hear back about the gas cover. Mario saved this experience and was awsome. More

by MIKE.T.JOHNSON Verified Customer Verified Customer

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Reyes was amazing! He made sure we had great service and has always looked out for us from the beginning! He made sure we had great service and has always looked out for us from the beginning! More

by alondra Verified Customer Verified Customer

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Staff was friendly and very helpful. Definitely would coming back there to have work done on our vehicle. Definitely would coming back there to have work done on our vehicle. More

by KYLE Verified Customer Verified Customer

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