Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Dwayne Thompson

July 21, 2025

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Service department staff are very good, courteous, and didn’t push me about buying more than needed to do. Suggested something, but also said could wait few more months to do it. Prices much higher. As fo More

by Michaelhess99
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Recommend Dealer
Yes

July 20, 2025

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They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’ More

by Dotsiell
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Recommend Dealer
Yes

July 19, 2025

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Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help. More

by Adir20450
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

July 18, 2025

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We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. More

by haiyin
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Recommend Dealer
Yes

July 16, 2025

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Very good place and very good espresso. I honestly believe the service was appropriate and I was able to work without any issues in the waiting area. More

by Robinsonch09
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Recommend Dealer
Yes
Jul 16, 2025

Chapman Nissan responded

hank you for the great feedback! We’re glad you enjoyed the espresso and that our waiting area made it easy for you to get work done comfortably. It’s also wonderful to hear that Dwayne Thompson provided service that met your expectations. We truly appreciate your visit and look forward to welcoming you back!

July 16, 2025

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My service member was attentive, gave clear explanations, friendly and felt honest. Great overall experience. More

by t.linskey
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Recommend Dealer
Yes
Jul 18, 2025

Chapman Nissan responded

ChatGPT said: Thank you for the great feedback! We're glad to hear Dwayne provided attentive, clear, and honest service. It’s wonderful to know you had a great overall experience—we appreciate your visit and look forward to seeing you again!

July 16, 2025

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I’m always able to get my car serviced whether I make an appt or not. I trust Nissan service, even if the cost is more expensive. More

by Dunkley33glr@comcast.net
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Recommend Dealer
Yes
Jul 16, 2025

Chapman Nissan responded

Thank you for your continued trust in our service! We're glad to hear that we've been able to accommodate you, whether you schedule an appointment or stop in. Dwayne Thompson and the team truly appreciate your loyalty, and we’re always here to provide dependable care for your vehicle.

July 15, 2025

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Dealing with Wayne is the easiest part of this process, he’s thorough, easy to understand, has a charm about him that eases the process of dropping your car off and kept me up to date with what I needed a More

by tyronesingleton24
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Recommend Dealer
Yes
Jul 16, 2025

Chapman Nissan responded

Thank you so much for the kind words! We're thrilled to hear that Wayne made your experience smooth and stress-free. His professionalism, communication, and welcoming attitude truly make a difference, and we're lucky to have him on our team. We appreciate your continued loyalty and look forward to your next visit!

July 14, 2025

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I always have an enjoyable experience when I come to the dealership. Friendly and efficient More

by dluckers
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Recommend Dealer
Yes

Other Employees Tagged: AJ Milone

Jul 14, 2025

Chapman Nissan responded

Thank you so much for your continued support! We're thrilled to hear that every visit is a positive experience. Dwayne Thompson and AJ Milone will be happy to know their friendly and efficient service made a difference. We look forward to seeing you again soon!

July 14, 2025

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Pricing is too high for the services. The staffing is very friendly and attentive. Just the pricing More

by nafissayoung
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Recommend Dealer
Yes
Jul 14, 2025

Chapman Nissan responded

Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.

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