Dylan Collins

This was my first time at Krouse Family Hyundai. From the moment I walked in they Dylan was very welcoming and very professional! I knew that I was going to have a long wait due to things that I had From the moment I walked in they Dylan was very welcoming and very professional! I knew that I was going to have a long wait due to things that I had asked to be updated. I was able to set up with Wi-Fi and my computer and worked for several hours in a very quiet and clean environment. My car was finished in the time they estimated and everything was done to my satisfaction. It was a great experience and I will definitely go back to that dealership when I need more service work done. More

by ANDREWBRAGG24 Verified Customer Verified Customer

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The personnel was extremely friendly and professional. The waiting room was very comfortable. Didn't take long to get my car serviced. Would recommend to anyone. The waiting room was very comfortable. Didn't take long to get my car serviced. Would recommend to anyone. More

by GPILLING1963 Verified Customer Verified Customer

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Great service, comfortable waiting room,went to another hyundai dealership and they told me about 3 hrs to get basic service (oil change)Drove to Krause hyundai in and out 1hr great job !!! hyundai dealership and they told me about 3 hrs to get basic service (oil change)Drove to Krause hyundai in and out 1hr great job !!! More

by mikeklossner Verified Customer Verified Customer

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Outstanding faculty and personnel. The took my car on schedule and returned to when promised. The took my car on schedule and returned to when promised. More

by OLIVER.MCCLELLAN Verified Customer Verified Customer

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Extremely pleased with the dealership, the staff, and especially, the service advisor: Dylan Collins, for his excellent customer service skills. He made an otherwise scary experience of breaking down 10 especially, the service advisor: Dylan Collins, for his excellent customer service skills. He made an otherwise scary experience of breaking down 1000 miles away from home, tolerable. He kept me up to date with the service being performed and even helped out with the request my insurance company was asking for to request reimbursement for the repair. It was truly refreshing to be able to continue on with our much needed vacation knowing that our car was in excellent hands. We were even driven to Enterprise to pick up a rental. Thank you so very much. More

by Mike Verified Customer Verified Customer

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The dealership took care of my situation from the second I called. Very friendly and eager to help. I had a recall on my motor and got it repaired with no issues. They kept me updated on a daily basis throu I called. Very friendly and eager to help. I had a recall on my motor and got it repaired with no issues. They kept me updated on a daily basis through text. Top dealership and A+ professionalism. More

by PERNITASHEALER Verified Customer Verified Customer

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Thank you for taken great care of my new 2025 Hyundai Santa Fe. The wait was what they said it would be. I appreciate that! Love the new building and the seats at the new building is perfect! Great job, Santa Fe. The wait was what they said it would be. I appreciate that! Love the new building and the seats at the new building is perfect! Great job, Hyundai Gainesville! More

by AMBER45 Verified Customer Verified Customer

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Took 3 trips to dealership to get it fixed. Dealership is one hour away. And then a week in the shop. For a new car that is a bit much I think but at lest it is repaired now. Dealership is one hour away. And then a week in the shop. For a new car that is a bit much I think but at lest it is repaired now. More

by evehen2646 Verified Customer Verified Customer

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As I stated previously, my work was completed on time and at no charge since the problem was low tire pressure. at no charge since the problem was low tire pressure. More

by SGILLESPIE3 Verified Customer Verified Customer

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Friendly caring people . They greet you . Even open doors for you. Best customer service ever They greet you . Even open doors for you. Best customer service ever More

by BECK6290 Verified Customer Verified Customer

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