Dylan Collins

I have a new 2025 hybrid sonata with issues and they have not been fixed after multiple visits and complaints. I'm deciding if I need to seek legal advice. I've driven the same make and model at 3 other dea not been fixed after multiple visits and complaints. I'm deciding if I need to seek legal advice. I've driven the same make and model at 3 other dealership and didn't experience what I'm feeling in my vehicle. I purchase used because I wanted to avoid "used" car issues. Unfortunately, I'm paying more and the car isn't living up to the expectations that I have for hyundai. I have a 2009 Genesis and it rides and performs better than the Sonata. More

by BRANDIMIA Verified Customer Verified Customer

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Very good service Very kind workers Smile everybody Very nice talk Very creative Very clean everybody Very nice talk Very creative Very clean More

by kihyung6233 Verified Customer Verified Customer

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The Service Writers, Dylan, Brittany and Paul are top notch and provide a high end experience. The Service Manager, Miguel, brings excellent skills within the Krause corporation to the Oakwood Hyundai lo notch and provide a high end experience. The Service Manager, Miguel, brings excellent skills within the Krause corporation to the Oakwood Hyundai location. I fully expect my 4 star rating to rise to 5 stars quickly with this team leading the way! More

by STEVEBECKUM55 Verified Customer Verified Customer

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Service department is wonderful! They helped with me 2 recalls and completed them in about 2 hours. They helped with me 2 recalls and completed them in about 2 hours. More

by VANDAADDIS Verified Customer Verified Customer

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My husband went in for an oil change last week and couldn’t have been happier he said they got him in and out in one hour!!! couldn’t have been happier he said they got him in and out in one hour!!! More

by JOANR6048 Verified Customer Verified Customer

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The new facility is great and the service writers are very good. My appointments have gone quickly and efficiently. very good. My appointments have gone quickly and efficiently. More

by OLIVER.MCCLELLAN Verified Customer Verified Customer

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Great job letting me know what need to be done but also what need to be done 1st. what need to be done 1st. More

by KEKE256 Verified Customer Verified Customer

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Dylan is so helpful and courteous. I called your Gainesville Service Center after a bad experience at another dealership and was so happy to find out he was there. He is an asset to yo I called your Gainesville Service Center after a bad experience at another dealership and was so happy to find out he was there. He is an asset to your team and is why we have chosen to use your facility over the dealership we originally purchased my Santa Fe from. More

by MARCIABALLEN74 Verified Customer Verified Customer

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Service was quick and easy, the Krause team was straight to the point with information and updates about my car. Thank you. to the point with information and updates about my car. Thank you. More

by EET Verified Customer Verified Customer

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Very friendly employees and comfortable waiting area! Dylan was super helpful and explained everything and kept me updated on the status of my vehicle. Highly recommend! Dylan was super helpful and explained everything and kept me updated on the status of my vehicle. Highly recommend! More

by Ldriskell Verified Customer Verified Customer

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