EDWARD FERRER

I cannot recommend Porsche Tampa based on my experience. After we agreed on the price, signed the paperwork, and I had already paid for the vehicle, I was informed that the front lower chrome trim was da After we agreed on the price, signed the paperwork, and I had already paid for the vehicle, I was informed that the front lower chrome trim was damaged. My salesman told me the part was only about $125, making it seem like a relatively minor issue. After getting home, I learned the reality: the OEM Mercedes part alone was $450, and with installation the repair totaled approximately $650. Unfortunately, that wasn’t the end of the surprises. After the car was delivered, I discovered the gloss black rear panels beside the rear window had significant sun damage that had NEVER been disclosed to me. They were so deteriorated and brittle they had to be replaced rather than refinished, costing me another $450. When I took the car to my local Mercedes-Benz dealership for an inspection, they informed me the engine air filter was in terrible condition and needed to be replaced. Mercedes charged me $217 for the replacement. The old filter was broken and absolutely filthy, and the air box was caked with dirt, leaves, and other debris. The pic doesn’t even show half of what came out of it. The Mercedes technician told me I was fortunate that none of the debris had been drawn into the engine and caused damage. In total, I’ve had to spend well over $1,300 after purchasing the vehicle just to correct problems that were either downplayed, not disclosed, or should have been identified during a proper inspection. Oh… and they accused me of being too demanding. Apparently, expecting to be treated with honesty, integrity, and professionalism is “demanding”. I guess that’s why they thought it was acceptable to treat me with such disrespect and make me feel as though my business wasn’t wanted. I absolutely love the Mercedes I purchased, but that’s because of Mercedes—not because of the condition in which Porsche Tampa delivered it. A luxury dealership should be held to a much higher standard of inspection, transparency, and honesty than what I experienced. More

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The customer service is impeccable. Kind and helpful employees. Sales and service people making sure you’re taken care of. Kind and helpful employees. Sales and service people making sure you’re taken care of. More

by FITNESSMOMTOO Verified Customer Verified Customer

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Dean king was the best and so patient with me through every step of the way. Ed, Jose and Donavan were super helpful in making the process of purchasing a car so smooth and quick. Great service! every step of the way. Ed, Jose and Donavan were super helpful in making the process of purchasing a car so smooth and quick. Great service! More

by Likitha Verified Customer Verified Customer

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I totalled my 2014 Honda Accord by hitting a deer. My insurance compny would only pay for the cost of a rental for 7 days. I knew what I wanted as my next vehicle, it was just impossible to find. U My insurance compny would only pay for the cost of a rental for 7 days. I knew what I wanted as my next vehicle, it was just impossible to find. Until I saw it on a popular App. Porsche Tampa and EJ, specifically, made the car buying experience quick and simple. I love the new car and have already referred another potential customer to the Dealership. More

by stevelehr0 Verified Customer Verified Customer

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The Finance person was not good at all! Very disappointing experience with her!!! stay away and go to different Porsche dealer. Very disappointing experience with her!!! stay away and go to different Porsche dealer. More

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It was really nice and professional Great people great customer service I'm so happy to deal with this dealer I got my full service with no problem very very nice professional acting customer service I'm so happy to deal with this dealer I got my full service with no problem very very nice professional acting More

by merasabusafieh2019 Verified Customer Verified Customer

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Great purchase experience. Thank you Eric, Jose, and Ed. This was an out of state purchase and you guys made it so easy and simple Thank you Eric, Jose, and Ed. This was an out of state purchase and you guys made it so easy and simple More

by JP31 Verified Customer Verified Customer

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I was worried when I heard that Reeves family sold the Porsche dealership. I have been very happy with the Morgan Auto Groups attention to customer service of my two Porsches. I am so pleased that I o Porsche dealership. I have been very happy with the Morgan Auto Groups attention to customer service of my two Porsches. I am so pleased that I ordered a new 2022 Cayenne Turbo. More

by R.GONZMART Verified Customer Verified Customer

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Well done. Very good communication all time! What I liked a lot it very fast in shop. They got all information from me by email and the signature process was only 15 min (thanks Ed!), and not 3+ hours I have a lot it very fast in shop. They got all information from me by email and the signature process was only 15 min (thanks Ed!), and not 3+ hours I have seen from other car dealers. Car was handed over nicely with very good explanation of the functions. Michael Z. did a great job. More

by porschetampa Verified Customer Verified Customer

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This is the first car purchase I’ve made alone, it was easy, clear and exciting! Rob helped me understand all the details and kept me informed throughout the process. I’m so happy with my new Porsche! Hap easy, clear and exciting! Rob helped me understand all the details and kept me informed throughout the process. I’m so happy with my new Porsche! Happy to join the Porsche family! More

by pkdresback Verified Customer Verified Customer

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