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ELISA GALA
ELISA GALA at Niello BMW Elk Grove
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ELISA GALA

SALES PROFESSIONAL

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.9
19 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.9

19 Reviews

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19 Reviews of ELISA GALA

April 28, 2025

Dealership Rating
Employee Rating

Elisa was so easy to work and her customer service was outstanding! She was able to move the vehicle I was interested in from Sacramento to Elk Grove for us and ultimately made the purchase easy with no s More

by RPANELLI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE

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Apr 28, 2025

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 26, 2025

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Employee Rating

Excellent customer service. They understand our needs and being patient with us. Very knowledgeable about their products. More

by Shun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Duco, Mike De La Pena

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Apr 26, 2025

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 14, 2025

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Employee Rating

Elisa was great to work with. She took the time to explain the different packages available on the i4 model More

by SPOOKSAM2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 14, 2025

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 31, 2025

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Employee Rating

Easy and pleasant through the entire care buying experience. There was no hard sell. The best buying experience I have ever had. More

by MRDNTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pov San

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Mar 31, 2025

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 23, 2025

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Employee Rating

Very helpful and professional. Matt made purchasing a car so simple and stress free. Will definitely be purchasing from them again More

by APRYLVG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE, Massoud Qayoumi

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Feb 23, 2025

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let Matthew know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 09, 2025

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Employee Rating

Total WOW experience at Niello! Definitely worth the drive! From reaching out to the sales associate - Elise Gala, to the whole Niello family of employees- it was a pure joy! More

by DNDHEATON
Recommend Dealer
Yes

Other Employees Tagged: Timothy Dooley (finance). And BMW Genius Alejandra Ramirez

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Feb 09, 2025

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 11, 2024

Dealership Rating
Employee Rating

Nice courteous and know I would ask for her again; actually everyone was the same, thank you More

by JPELSH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 11, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 24, 2024

Dealership Rating
Employee Rating

Enjoyed the staff, all of them. I am a returning Niello customer and very happy to be back in the fold More

by A.ELLIS39
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, MATTHEW JARDINE , ADRIAN ANDRADEZ, JULIO HERNANDEZ

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Nov 25, 2024

Niello BMW Elk Grove responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 11, 2024

Dealership Rating
Employee Rating

Elisa was excellent and the entire Niello BMW team made it a great experience - I would highly recommend them to anyone. More

by GKREFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 12, 2024

Niello BMW Elk Grove responded

It's fantastic to hear that Elisa provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 30, 2024

Dealership Rating
Employee Rating

Never after maybe 50 auto purchases out of state, had so much trouble with a purchase . More

by LARS1253
Recommend Dealer
Yes
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Oct 31, 2024

Niello BMW Elk Grove responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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